Tyler Ford
Tyler, TX
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A bitter sweet day I was in a horrible wreck three days before having to go car shopping and yes I was still shaken but needed to get a car. Mine was totaled on the day I was in a horrible wreck three days before having to go car shopping and yes I was still shaken but needed to get a car. Mine was totaled on the day of the wreck and even though it was not my fault I was looking at a car payment I haven't had in three years. My husband went with me for support to the only place I had ever dealt with. When we arrived the one young man who came to see how he could help me had such a caring and understanding way after hearing about my experience earlier that week. He was kind and patient, even when I had a bit of a melt down after getting in a car to test drive and becoming emotional about going into traffic. The kindness shown by him as well as the other people I dealt with at the Ford dealer in Tyler was something I will never forget. My name is Colleen Diaz and I would choose the Ford Dealership Hands Down and my sales guy Dayton was the BOMB! Thank You for everything, I got a car that I love and payments I can afford! Thank You again! More
New purchase Great customer service from beginning to end , and plenty of vehicle choices. Went from a lease to a purchase and was satisfied with both options. Great customer service from beginning to end , and plenty of vehicle choices. Went from a lease to a purchase and was satisfied with both options. More
Great truck. Good, fair price. Super nice folks. I worked with Daniel Olsen and had the most pleasant car buying experience ever. Great truck, fair price, nice folks. Can't ask for more. I worked with Daniel Olsen and had the most pleasant car buying experience ever. Great truck, fair price, nice folks. Can't ask for more. More
Poor communication Lots of miscommunication in service dept. Had to have a temper tantrum for them to resolve the issues but it was resolved. Thank you for correcting Lots of miscommunication in service dept. Had to have a temper tantrum for them to resolve the issues but it was resolved. Thank you for correcting the issue. More
New truck Great service! Barry Broussard and Daniel Parker were terrific! They worked hard to get me the price I wanted. Had a lovely experience. Will recommen Great service! Barry Broussard and Daniel Parker were terrific! They worked hard to get me the price I wanted. Had a lovely experience. Will recommend them to my friends and family. More
Bought new Ford Escape Very Quick and great service. Would highly recommend Paul Lusk. Financing was a smooth and quick transaction and Finance Manager Daniel was the best. Very Quick and great service. Would highly recommend Paul Lusk. Financing was a smooth and quick transaction and Finance Manager Daniel was the best. I have already referred someone to Tyler Ford. More
Treated as royalty and best friend. The entire staff at Tyler Ford is outstanding and my salesman Riley Hutton was excellent. I feel I could call or email him anytime for any help with The entire staff at Tyler Ford is outstanding and my salesman Riley Hutton was excellent. I feel I could call or email him anytime for any help with understanding all the controls of the car. He took care of me completely from my first time on the lot. More
New explorer xlt Very quick and great service. Would highly recommend Paul Brooks. Financing was smooth and quick as well. Only took about an hour for the whole proces Very quick and great service. Would highly recommend Paul Brooks. Financing was smooth and quick as well. Only took about an hour for the whole process. More
Bought a new Ford Explore Limited Dayton was very knowledgeable & answered all our questions and was very nice. Best experience we’ve had at a dealership. Drove over 3 hours to purchas Dayton was very knowledgeable & answered all our questions and was very nice. Best experience we’ve had at a dealership. Drove over 3 hours to purchase our vehicle & would do it again. Can’t say enough about Dayton he was excellent!! More
Tyler Ford sold me what I needed...no pressure. Cody and team helped me understand the Certified Pre-Owned benefits and find the right car. We bought one and were out the door in a couple of hours. Cody and team helped me understand the Certified Pre-Owned benefits and find the right car. We bought one and were out the door in a couple of hours. More

