Tyrrell Chevrolet Company

We purchased a 2010 F150 2 months ago. The oil change light came on and we took it to our mechanic and they did a full inspection. The oil hadn't been changed, the power steering fluid is black, the oil light came on and we took it to our mechanic and they did a full inspection. The oil hadn't been changed, the power steering fluid is black, the oil pan is leaking, AND the timing chains need replaced. I called and spoke to 2 managers and 2 mechanics and no one will take responsibility for this truck not being maintained, let alone inspected before they sold it. And apparently a power train warranty doesn't cover these and no one there cares that this truck was sold without disclosures of these issues and I suspect because no one inspected it. So now we have $4,500 of work to do on our only vehicle plus the cost of a rental car and they don't care. We will never buy from them again and will always tell everyone we know about this. The worst experience with a dealership we've ever had. A jalopy lot would be better. More

"Terrible Chevrolet" Service Department cleared codes due to recalls pertaining to several issues on a '16 Chevy Impala LTZ, even knowing an Extended Warranty was covering to take care of these as explained to recalls pertaining to several issues on a '16 Chevy Impala LTZ, even knowing an Extended Warranty was covering to take care of these as explained before receiving.. Living there prior to '98 this place STILL carries that bad reputation, failed customer service while communicating with and very unknowledgeable team. I highly recommend avoiding! More

Worst experience I have ever had attempting to buy a vehicle! Let me preface this with this in no way reflects my sales rep he was awesome. I was searching for a specific vehicle, when this vehicle ca vehicle! Let me preface this with this in no way reflects my sales rep he was awesome. I was searching for a specific vehicle, when this vehicle came into stock the sales person I had been working with called me immediately. I was in the store that night too look at the vehicle and was informed that it wasn’t even processed through the shop yet. So I was unable to look at it that night spent 30 minutes talking with the sales rep getting the price and a few pictures. I was then told I was the first in line to look at the vehicle when it was done in the shop. I took the day off and had gotten pre qualified from my bank so when it was out of the shop I could head straight over and get it. After a phone call at 10 am I was told again it’s still in the shop but I will let you know when it comes out. I was then called by my sales rep at 12:30nd told that it had been sold out from under me… sight unseen he said and my rep wasn’t even the one that got to sell it. I called his manager and was told that sometimes that happens. And that I was given the option to buy it the night previous but “I wanted to see it first” I was never given that option. Coming from someone who literally buys 2-3 vehicles a year from multiple dealer ships this is the worst back doored experience I have ever had and will never bring my business their way again. how can some one buy a vehicle that has not " made it through the shop" but i could not look at it? More

AVOID AT ALL COST This place is a joke. I went IN with a bank approval, and they seemed to not be able to figure it out. The whole time I was there my sales guy when in This place is a joke. I went IN with a bank approval, and they seemed to not be able to figure it out. The whole time I was there my sales guy when in the managers office talking and laughing the whole time. The sales guy left me waiting for a long time. The guy was not friendly and seemed very clueless about the car buying process. I think instead of hanging out in the mangers office messing around this place needs focus on the customer. The sales guy came out laughing and said oh its going to be awhile before we get a hold of the bank. The he walks back into that office and starts talking again. I felt very uncomfortable at this care lot. It such a shame on this place acted. I am General Manager myself and the customer service that was provided to me was extremely poor. AVOID THIS PLACE AT ALL COST. THE SALES MANAGER AND HIS STAFF ARE EXTEMERLY INGORANT. THE SALES GUY HAS LEFT ME VOICEMAILS WHEN HE LAUGHING THE WHOLE TIME. More

OIL CHANGE AND ROTATION I had an appointment for 10:00 am got right and was done and gone in 45 mins I HAVE ALWAYS HAD GOOD SERVICE AND DEFINITELY WILL BE BACK. I had an appointment for 10:00 am got right and was done and gone in 45 mins I HAVE ALWAYS HAD GOOD SERVICE AND DEFINITELY WILL BE BACK. More

came in no appointment early morning got me in and out quick. friendly. dealership is not anything fancy. waiting area is very sparse and basic. a couple couches from big lots would go got me in and out quick. friendly. dealership is not anything fancy. waiting area is very sparse and basic. a couple couches from big lots would go a long way. More

Amazing service Thank you to Tyrell Honda for the wonderful experience buying my new crv! I definitely recemmend this dealerhship! Drove all the way from Denver Color Thank you to Tyrell Honda for the wonderful experience buying my new crv! I definitely recemmend this dealerhship! Drove all the way from Denver Colorado for the feee lifetime warranty! More

Taylor Wilson I went to the body shop. Taylor Wilson helped me a lot. He was so nice to work with. What ever they pay that man, it is not enough. 100% happy wi I went to the body shop. Taylor Wilson helped me a lot. He was so nice to work with. What ever they pay that man, it is not enough. 100% happy with that body shop due to his work with me. More

Horrible service after the sale!! Wish I'd gone to Colorado Purchased a 2017 Honda CRV EX first week of March 2016. Here it is over one month later and they still don't have me a hitch and harness!! They say th Purchased a 2017 Honda CRV EX first week of March 2016. Here it is over one month later and they still don't have me a hitch and harness!! They say there's "A problem with it" yet there are no recalls!! I have called service dept and spoke to them till Im blue in the face!! Have called Honda corporation to open an investigation. Also I kept asking what kind of rate they found me... three times the reply is "we're working on it" The day I went to sign paperwork I asked the finance representative " what's the best rate you found me? "4.5%, he replies" I said the deal was off that I would not accept 4.5% so he says with a very sarcastic look"WELL what did you expect"? "not 4.5%!" I replied so he immediately counters with "how about 2.55%"? These people must get kick backs from the banks!!! I am furious with this company and want people to be aware of their dishonest ways. More

New car purchase I am not a fan of car dealers. I have always felt there was a lack of honesty. However this time, I got what I wanted for my trade in and got the car I am not a fan of car dealers. I have always felt there was a lack of honesty. However this time, I got what I wanted for my trade in and got the car I wanted for the payments I wanted. The staff was friendly and I felt they were honest with me. Mr. Garcia was good to work with. Thank you Terrell Honda. I much prefer to buy Cheyenne rather than heading to Colorado. Kudos to you all!!! 🙃 More