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194 Reviews of Tyson Motor - Service Center
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June 10, 2023
They wanted to charge almost $400 for diagnostics and wouldn’t apply it toward repairs. We purchased from Tyson and have used them for previous maintenance and repairs. We didn’t use them this time and w wouldn’t apply it toward repairs. We purchased from Tyson and have used them for previous maintenance and repairs. We didn’t use them this time and won’t be using them again. Service Manager, Doug, refused to work with us and didn’t make us feel valued as loyal customers. More
by JG
Employees Worked With
Doug - Service Manager, Mason Kleinmark
May 31, 2023
Try to upsell you, finance guy is a liar… flat tire and nobody to help. Glad I spent so much money there. Never again will buy a vehicle from there or go for service. One of the Sales Managers called and b nobody to help. Glad I spent so much money there. Never again will buy a vehicle from there or go for service. One of the Sales Managers called and begged me not to put bad review…. Why ask for reviews if you only want the good ones? Go somewhere else. More
by ablatner
Employees Worked With
Other Employees :
Manny Franco, Melisa E, Marina c, Mason Kleinmark
May 16, 2023
service department is always friendly and helpful. if they don't know the answer to your question, readily find the person that can answer your questions. if they don't know the answer to your question, readily find the person that can answer your questions. More
by jo
Employees Worked With
May 08, 2023
We had scheduled a repair that was covered under warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was cover warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was covered was no longer employed with them. They went further stating that they couldn't find the information that he allegedly didn't submit in the computer. I felt like I had to prove to them that my wife and I were there the weeks prior with our car. I decided to go elsewhere to have the repair done. When I went to Tyson to pick my car up they gave me keys to another customer's car. Once that was straightened out they told me my car was parked in the side lot outside the service bay. After walking out in the rain and unable to locate my car I had to come back in. They found it parked in the back on the other side. Find somewhere else to go....it was a waste of time. More
by Atony1206
Employees Worked With
Mason Kleinmark
May 04, 2023
Very good place. The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area is clean, I can have a coffee and watch tv. More
by Claudia Flores
Employees Worked With
Marina c
April 24, 2023
Working with Melissa on the repairs of my 2014 Dodge Ram was great. She kept me informed of the status of the vehicle as diagnosis and needed repairs were identified. She was also very kind and considerate was great. She kept me informed of the status of the vehicle as diagnosis and needed repairs were identified. She was also very kind and considerate with my time schedule. Thank You Very Much Melissa!!! More
by MFPD130
Employees Worked With
Melisa E
