Tyson Motor - Service Center

I am pleased to go to Tyson's for service even though I have a dealer that is closer. The team there along with Marina are excellent to work with! have a dealer that is closer. The team there along with Marina are excellent to work with! More

Melissa was exceptionally patient and honest in her efforts to help me. Excellent service experience! efforts to help me. Excellent service experience! More

Another great experience. The staff was very helpful and pleasant. Melisa, in service, was very nice and kept me updated. The staff was very helpful and pleasant. Melisa, in service, was very nice and kept me updated. More

Quick service. No pressure to add any extra services. The cashier was able to take my coupon. No pressure to add any extra services. The cashier was able to take my coupon. More

Great service friendly staff! !! Highly recommend -on time appointment and very thorough advisor made appointment and got right in! !! Highly recommend -on time appointment and very thorough advisor made appointment and got right in! More

Been coming here for years and had no issues until recently. I went here as I had a recall notice and went to service my car. They provided me with a rental for the day which was fine, however, I aske recently. I went here as I had a recall notice and went to service my car. They provided me with a rental for the day which was fine, however, I asked if my car will be complete that day. I spoke with Manny at Service desk. He said yeah more than likely they will complete by end of day. I informed him that I have a job training in Chicago, and needed my car, as I did not want to take rental next day for Chicago. He said should’ve completed by end of day. I also wanted an oil change to which he said was no a problem. He was able to provide me insight that my car shield was impacted and needed a replacement, and he could get me estimates. I said sure not a problem, yes to get estimates and thank you for letting me know. However, I did not receive any contact so I reached out. I asked if there were any updates on the car as I have not heard; and manny got sassy and said “I texted you already. At this time and again this time.” And informing me that my car will need to be there another day. Again I needed my car, and did not feel comfortable taking a rental car to Chicago, for my job, that I need… but clearly he did not care more seemed concerned. He was rude and disrespectful. So when I left work, I received the texts, as I must’ve been in a bad spot of signal, but I received the texts of status update after the phone call. Again could’ve been bad signal, however I did not need to be talked to like that or disrespected. Who does that?! Calls me around 12:30 next day to pick up my car… yeah thanks did not go to Chicago for my training and got in trouble with my job, so thank you for that Manny. Went to go pick up car, and guess what, no freakin estimates on the xxxx shield, car was all the way on side, (which normally they move to the front of building), and no freakin air in my tires after he said they top off all liquids and will put air in my tires. You know what, I don’t think I will be returning to Tyson Motors anymore for any services or oil changes. I was going to purchase a new car as I finished paying my car last month, but being treated rudely, and was told my car was going to be complete end of day as I stressed about needing my car for work to drive to the city, I think I will look else where to purchase a vehicle. More

Mason in your Service Dept is very kind, courteous, helpful & professional. He is an example of how all your employees should be. Mason is an asset to your Service Dept. helpful & professional. He is an example of how all your employees should be. Mason is an asset to your Service Dept. More

Marina was very courteous and kept me informed on the status of my vehicle.She is definitely a valuable asset to your staff. status of my vehicle.She is definitely a valuable asset to your staff. More

Came in for an oil change and tire rotation. Fast and easy and done in less than an hour. Fast and easy and done in less than an hour. More

I really like the folks at Tyson Motors! They take good care of my Dodge Durango and of me. While you can find a bit cheaper service, I have always found Tyson to be more thorough and a be They take good care of my Dodge Durango and of me. While you can find a bit cheaper service, I have always found Tyson to be more thorough and a better value overall. They do a great job of letting me know what I have to plan for in the near future as well, so I can plan for those expenses. End result is my vehicle will last a very long time with Tyson keeping it in great shape! More