73 Reviews of U-J Chevrolet - Service Center
My service writer Bobby is the best. He always treats me like I’m the best customer in the building and cares about saving me money. He’s a first class guy He always treats me like I’m the best customer in the building and cares about saving me money. He’s a first class guy More
The people where nice but I was constantly lied too. I kept being told my car would be fixed by a certain date but when the day arrived they changed the date. I understand you’re busy, if you are unsure I kept being told my car would be fixed by a certain date but when the day arrived they changed the date. I understand you’re busy, if you are unsure when a car will be fixed say so and keep me updated about the progress. Don’t lie about when it’ll be done. People have work to plan around to pick up a car and this is a college town where a lot of us have classes to plan around. Which means telling people it’ll be done on a day result in them making plans to pick it up (leaving work early etc) and when you cannot finish the project by the day you said it would be done creates issues for your customers. More
The service department has always been great. Their prices are reasonable and they don’t try to upsell services. Bobby Howard has been an outstanding service advisor Their prices are reasonable and they don’t try to upsell services. Bobby Howard has been an outstanding service advisor More
Quick and professional. Shun was expedient and helpful in setting up my service. Explained some optional plans and took care of my truck.. The wait was short considering I w Shun was expedient and helpful in setting up my service. Explained some optional plans and took care of my truck.. The wait was short considering I was a walk-in. A round of applause for the lady that takes care of the coffee, snacks, and keeping the waiting area spotless. Great job! More
your appiontment is a joke. Appiontment was on Monday ca didn't get check for days.It took a week to get vehicle back. No information from service advisor. When call to chec Appiontment was on Monday ca didn't get check for days.It took a week to get vehicle back. No information from service advisor. When call to check on vehicle service advisor was short. After a week the service manager would not talk with me. Should have been better communicated with consumer. This was not the dealer i know. More