I will say they put my wife in a car and that is the reason we went BUT when you show up at 10:45am on a Saturday morning and they don't get through with the paperwork until 5:20pm I would say that is too long. I know they have several issues to deal with since they finance themselves but they could hire on more people that can handle the SAME issues so that you are not sitting there for 1 hour here and 2 hours there waiting on the only person available to do that job. How would people feel at Walmart, for example, if they got up to the checkout and there was a 5 hour hold on their items each time??? No one would go would they? I also understand that this being a Buy Here Pay Here dealership they deal with high risk people as we are called that do not have that great of a credit score but couldn't they handle all of that stuff online before you even get there???
Overall .... I am satisfied with the car and the people were nice and accommodating that work there BUT if I have to sit for almost 7 hours again the next time I need a vehicle I may just go somewhere else.