Uftring Chrysler Dodge Jeep Ram - Service Center
Pekin, IL
114 Reviews of Uftring Chrysler Dodge Jeep Ram - Service Center
Uftring Pekin hs always been great to work with, from the service writer to the GM. Very nice knowing I can walk in and everyone is friendly even if I am just there to get an oul change. service writer to the GM. Very nice knowing I can walk in and everyone is friendly even if I am just there to get an oul change. More
When it comes to major repairs this dealership's service center does not take the proper care to disassemble and reassemble parts. I have returned my vehicle in multiple times due to parts breaking af center does not take the proper care to disassemble and reassemble parts. I have returned my vehicle in multiple times due to parts breaking after a service center visit. When I questioned the response is always a bill directed at me when all of my work (including lube) is done at this dealership and the part was fully functional before repair. More
Appreciate the friendly staff at the service desk sign in. Gal was very helpful! Thanks in. Gal was very helpful! Thanks More
They scheduled a glass company to change my windshield. (Gorilla glass on a Jeep after a 4 month wait for the glass) Told me to be there at 8 for a 8:30 appointment. Glass company didn’t show up until 10:3 (Gorilla glass on a Jeep after a 4 month wait for the glass) Told me to be there at 8 for a 8:30 appointment. Glass company didn’t show up until 10:30. Not sure who dropped the ball on this one. More
Local jeep dealer friendly and convenient. Easy process in and out and a car wash too Easy process in and out and a car wash too More
My truck was in 3 different times due to issues with body damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to rotate my tires in addition to the other work. They called, said truck was ready for pick up I go and inspect and noticed my tires weren’t rotated went in and asked about it. We discussed the tires and decided they would do it when in for the damage.So we scheduled it dropped it off. Again they called said truck was ready went to pick it up and noticed tires still not rotated. I go back inside again we decide it will done when the new running boards came in. I use my truck a lot so I couldn’t leave it. The running boards are in so we scheduled it went in and waited left when done got home tires not rotated. They did in the beginning offer a refund but I wanted my tires rotated so I said. Now would I recommend them to family and friends, absolutely they have always done great work. My point is always follow up and if something isn’t right fix it then don’t wait. Seems there was a lot of miscommunication on both side. I do recommend Uftring in Pekin, the do great plus I have purchased a few automobiles from them as well. More
No appointment but got oil change and tire rotation really quick. Great service, great to work with. really quick. Great service, great to work with. More
Oil change - courteous service department employees, timely service, clean waiting area, garage area clean, well organized timely service, clean waiting area, garage area clean, well organized More
Well it takes 5-6 apoinments to figure out something with my cars i have 2 vehicles and everytime theirs an issue its days before they can figure it out though I tell them exactly what the issue is so here w my cars i have 2 vehicles and everytime theirs an issue its days before they can figure it out though I tell them exactly what the issue is so here we are paying 3-4-5 grand on something that should have been fixed the 1st time now we are having to pay all of this extra, unless we have a warranty. Im going to start taking my car to a mechanic I know can fix it right the 1st time and not charge me a ridiculous amount More
Got me right in and out everything works great. Timing was great as well! Thank you Brandon and Dave for always getting it done Timing was great as well! Thank you Brandon and Dave for always getting it done More