Ultimo Motors East

I purchased two cars from ultimo motors in eight months, Here are my problems #1 the first car I bought I was promise the second key, never received it, also the Bank they used to finance my first car tol Here are my problems #1 the first car I bought I was promise the second key, never received it, also the Bank they used to finance my first car told me that ultimo motors bought extra points on the back end which inflated the interest rate and the car note. Miraculously they had the exact same car that I was looking for so I went back to try and do business with them again, SMH negotiated a price and told them that in order for me to purchase this car they would have to give me the key for my 1st car, how about they tried to tell me NO until I would not take no for an answer, they finally agreed, we put the key and a wax job on the IOU, A month of purchasing my second car and several reminders they finally got the key, the wax job was horrible, then the following week on a $73,000 car the front brakes went out, I asked them to at least cover the labor and I would purchase the brakes they said no. Also both of the rear seatbelts were broke and I did not know The extended warranty they saw me also will not cover this, The rear seatbelts are $2300 each! One got replace by Mercedes under the final warranty now I have to cover the other one, my sales rep Sam at ultimo motors was awesome and did the best he could, he was very apologetic and I was impressed by his humility, even though I knew upper management was giving him a hard time as well without him saying, but the tower/management is a bunch of young unexperienced unprofessional cocky Bratz, also this is what happens when you don’t get your car inspected from a used dealership such as Ultimo motors in Westmont before purchasing, Two cars $110,000 in eight months you would think they would be a little more hospitable. Lesson learned. More

I’ve purchase my first Jeep Grand Cherokee Summit 2015 from Nick in Westmont location.... I truly thank you Nick for your great customer service..... Andrew Baber! from Nick in Westmont location.... I truly thank you Nick for your great customer service..... Andrew Baber! More

Sold us a Maserati and a Mercedes Benz 10/28/19 check engine lights came on on both vehicles within 3 days of purchase. We took them back to Ultimo they had our vehicles for 2 days and they were not repa engine lights came on on both vehicles within 3 days of purchase. We took them back to Ultimo they had our vehicles for 2 days and they were not repaired and we have to go back when the parts come in. I can’t believe they didn’t offer any type of compensation considering the fact they sold us faulty vehicles and we had to UBer back to Indiana on the count of them saying the Maserati would be 1 hour to repair and the Mercedes would be 3. This has been the worst buying experience we have ever experienced. More

Excellent Service from Sales Excellent support from Sales from Sam Mohammad from beginning to end. He was in constant contact as this was long distance purchase and provided an a Excellent support from Sales from Sam Mohammad from beginning to end. He was in constant contact as this was long distance purchase and provided an accurate description of BMW and also provided photos of interior and exterior upon request. Sam arranged communication between financing and shipping to where all I needed to do was submit signed documents and sit back and await arrival of the vehicle, BMW arrived in just as described condition, and Scott from accounting was just as helpful walking through setting up financing, would definitely recommend, Sam was great and professional and extremely helpful through the process... More

SaM is one of the best salesman in the business I went to look for a Audi at the Audi dealership and didn’t buy one. I rode past Ultimo motors east and saw a few nice eye catching cars so I spoke wi I went to look for a Audi at the Audi dealership and didn’t buy one. I rode past Ultimo motors east and saw a few nice eye catching cars so I spoke with Sam and we cooked up a deal that fit the both of us and we closed it!! Ultimo is one of the best car lots hands down!!! More

Welcoming Professionalism Consumer satisfaction personified! The sales excecutive Sam Mohamed was able to support the process from the very beginning and for that reason I am g Consumer satisfaction personified! The sales excecutive Sam Mohamed was able to support the process from the very beginning and for that reason I am grateful! More

Wonderful purchase I found myself in the market for a quality used vehicle. I searched for quite sometime, and finally paid a visit to Ultimo Motors in Westmont. I met w I found myself in the market for a quality used vehicle. I searched for quite sometime, and finally paid a visit to Ultimo Motors in Westmont. I met with Lewis and Brittany, and finally dealt with John Grubbs, the GM at this dealer. All of the folks I had dealings with were interested in my needs and wants in a car, and made the whole experience one of the most enjoyable purchases I have made. I feel I was treated fairly and honestly], which is a something that is tough to come by in a car buying experience. There was an issue with the car I purchased and Mr. Grubbs stood behind his vehicle and corrected the situation. I strongly urge you to visit Ultimo Motors. I know that I will be back to them should I need another car. Again- EVERYONE I spoke with at Ultimo Motors was fantastic. Thanks! More

Good customer service Al and Kim were outstanding never pressured me .I bought a Cadillac Escalade platinum loaded with the bells and whistles. They treated me very well. I Al and Kim were outstanding never pressured me .I bought a Cadillac Escalade platinum loaded with the bells and whistles. They treated me very well. I will recommend them to other people.Nice luxury cars and suvs. More

Promises, promises... classic used car dealer!! Real nice car inventory but it stops there... They get there check and communications fall off the face of the earth. I am from out of State and they Real nice car inventory but it stops there... They get there check and communications fall off the face of the earth. I am from out of State and they knew it.... Sold me a Porsche with a cleared check engine light (CEL) that had 3 codes!! 5 minutes into my first drive, CEL comes on!! Long story short, the manager Al told me to get it looked into and repair it and promised me a reimbursement check 2 months ago. $1550 dollars later, never took any of my calls and NEVER GOT THE PROMISED CHECK!!! BUYERS BEWARE, read all reviews from this place. More

Purchase of corvette z06 Great care in treating me and my purchase very special! Dennis my sales technician was incredible, will go back! Scott worked with me on price. Great care in treating me and my purchase very special! Dennis my sales technician was incredible, will go back! Scott worked with me on price. More