Umansky Chevrolet

Poor customer service experience with Sergy. Rep pretty much stated the recall would not cover my damages and demanded 100 payment. No concern for customer much stated the recall would not cover my damages and demanded 100 payment. No concern for customer More

Everytime the service department recommends service that isnt needed at all or for thousands of miles. I only had my car in 3 times for oil changes after purchasing in Appleton. The first time so much oil w isnt needed at all or for thousands of miles. I only had my car in 3 times for oil changes after purchasing in Appleton. The first time so much oil was spilled on the engine block that there was so much smoke Sergi had to wash the engine himself. The second time he recommended new tires 10000 miles before their life and claimed some crap about dry rot. Then the last time I came in for the new tires and an oil change. This time I was told I needed new breaks and rotors on the fronts, for $529 lol what a ridiculous price for only the front brakes and rotors. The rotors are in almost perfect condition and clearly don't need to be replaced. After arguing with service and being upset by such terrible business practices he broke down and admitted I have decent life on the brakes and don't need to be done right away. So which is? Then the icing on the cake. I always dealt and made decisions with service. This last time my wife dropped the car off and he asked her if she wanted an alignment, without explaining any cost with it. I picked up the car and had an extra $100 charge for something I didn't authorize. The alignment was fine and didn't need adjustment. I confirmed this by looking at the adjustment nuts on the tie rods. No wrench was ever on them. So I was charged $100 for nothing. Service offered a free oil change next time. After these xxxxty experiences with your dishonest money hungry service department, why would I ever come back? I told service all I want is honest business, that is obviously not going to come from the andrew Chevrolet service deparment. More

Great customer service, they were very professional, polite and knowledgeable they helped me get everything I was looking for my sales person Shay was awesome polite and knowledgeable they helped me get everything I was looking for my sales person Shay was awesome More

I received a text that I was due for an oil change. I asked if this was on my 2019 and the reply was yes do I scheduled an appt. When I came in I was told it was for my 2020 equinox but then was told my asked if this was on my 2019 and the reply was yes do I scheduled an appt. When I came in I was told it was for my 2020 equinox but then was told my 2019 was due. This turned out not to be true and I had an oil change done on the wrong vehicle. The next day I received a text stating I didn't keep my appointment. Now I still need to bring in my 2020. What a mix up. Couldn't seem to get a straight answer from Joel More

The service department was very quick. Everyone is so nice here and you always feel like they care about you. I will be a forever customer! nice here and you always feel like they care about you. I will be a forever customer! More

Great service. In & out in 30 minutes. Ask your check out ladies to smile !! It would be great to have the cookies back again!! When’s the next tire sale? ladies to smile !! It would be great to have the cookies back again!! When’s the next tire sale? More

Good service. Thank you for all you do. Have a nice day and weekend. I brought my car when Oscar Johnson was there. Great guy and weekend. I brought my car when Oscar Johnson was there. Great guy More

Always charging for oil changes & diagnostic test even when they get it wrong! I have never received a free oil change or diagnostic test! Nothing free! when they get it wrong! I have never received a free oil change or diagnostic test! Nothing free! More

I bought my car and have all my service done at Andrew Chevrolet. The service dept. has always been professional, prompt, and courteous. Thank you Chevrolet. The service dept. has always been professional, prompt, and courteous. Thank you More

Kyle was extremely extremely helpful and patient with what me and my husband wanted. He got us the best deal and we love our car! what me and my husband wanted. He got us the best deal and we love our car! More