Umansky Chevrolet

Call for setting appointment was a 5! Woman on the phone was terrific. Service was a 5: oil change and tire rotate complete in 20 minutes. Standing in line for 10 minutes while the service rep was on the p was terrific. Service was a 5: oil change and tire rotate complete in 20 minutes. Standing in line for 10 minutes while the service rep was on the phone (he never looked at me) was a 1. I appreciate the engagement he was offering the customer on the phone: he could have made eye contact, a hand motion, or even momentarily put the customer on hold to provide guidance or expectation. I had my timer set: at 15 minutes I was walking. Would not have come back. More

Service was friendly and professional. I was very appreciative they came to pick up my rental and finished all paperwork in my home. I was very grateful for the hospitality! appreciative they came to pick up my rental and finished all paperwork in my home. I was very grateful for the hospitality! More

Brought the car in to get an oil change and a tire rotation. After parking the car I was not able to get the key released Sergey came over got released and had a check to see what was wrong. My shifte rotation. After parking the car I was not able to get the key released Sergey came over got released and had a check to see what was wrong. My shifter was going & breaks needed changing. I decided to take care of everything that same day so he got me a loaner so I wouldn’t be without a car. Everything‘s was great. More

Kyle and don were awesome, got me into a new car when mine broke, and saved me a BUNCH! I Would definitely come back again! mine broke, and saved me a BUNCH! I Would definitely come back again! More

The manager was excellent, but who ever was assigned to my vehicle wasn't very transparent. I felt like I had to keep reaching out to him, which is why I ended up speaking to the manager. I had dropped my my vehicle wasn't very transparent. I felt like I had to keep reaching out to him, which is why I ended up speaking to the manager. I had dropped my care off the night before so that my car would be there for the 8:00 am appointment. I had to call at 9:45 am to find out what the status was ..the. They said they hadn't had a chance to look at my car YET...and I had an appointment. So then I had to call again at 1:00 pm they said they looked at my car and hadn't seen the issue. Finally I talk to the manager and he asked me just a few questions and he right away knew that I needed a new battery. My care was available for pick up at 5:30 pm. I was satisfied with the fact that the manager found the issue, but irritated that I had to wait all day just for a battery replacement. The mechanic needs to ask more questions if he would have I could have told him exactly what the message was saying in the car when it was stalling out. The mechanic seemed almost like he didn't want to hear anything I had to say. It was equal to someone driving a car and not knowing where they were going. Please train the mechanic to want to listen to the customer...it otherwise is a waste of everyone's time More

I was so impressed with my first sale that I came back three days later and purchased a second vehicle. Attempting to talk my son into upgrading to the Impala. three days later and purchased a second vehicle. Attempting to talk my son into upgrading to the Impala. More

Awesomely awesome service! Covid safe, friendly, patient and informative staff. Very nice selection of used and new cars. Definitely will com back for future purchases ❤️ and informative staff. Very nice selection of used and new cars. Definitely will com back for future purchases ❤️ More

Very personable. Smooth transaction from start to finish. Top of the line example of excellent customer service. Will refer others to Andrew as long as Larry is there Top of the line example of excellent customer service. Will refer others to Andrew as long as Larry is there More

This was the 3rd vehicle I bought at Andrew Chevrolet.I This was the 3rd vehicle I bought at Andrew Chevrolet. I have worked with Kyle and the staff each time and he always meets my needs and exceptions! This was the 3rd vehicle I bought at Andrew Chevrolet. I have worked with Kyle and the staff each time and he always meets my needs and exceptions! Will be back again keep up the great service! More

Clean, friendly atmosphere. Worked with me to get the best deal and address any possible issues. Process was much quicker than I had anticipated and am happy with the deal I got. Would recommend 10/10 best deal and address any possible issues. Process was much quicker than I had anticipated and am happy with the deal I got. Would recommend 10/10 More