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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,856 Reviews

1,856 Reviews of Umansky Chevrolet - Service Center

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February 02, 2021

Everyone was polite and treated me with respect. My car was serviced promptly And my car was serviced but the reason for it going to the shop I'm still having the same problem. I called left a message b More

by maxinepatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Lisa Olson, Tyrone Whitemore, Joel Turner, Eli Aponte, Heather Lecus
Feb 05, 2021 -

Umansky Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 02, 2021

They did great work, with handling my car issues. I really appreciate the way that they spoke to me. I give them a huge thank you. More

by marlandoshill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gina Abbott
Feb 05, 2021 -

Umansky Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 02, 2021

The dealership provides professional service every time I go there the wait is not long the staff is very nice the atmosphere is great the building is always clean I'm always satisfied when I leave Andrew Ch More

by RONALDSMITH9531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Heather Lecus
Feb 05, 2021 -

Umansky Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 02, 2021

Everyone is beyond friendly and helpful. They help you make decisions that fit your lifestyle/budget. They are extremely professional and willing to work around your schedule. I’m so happy with this place More

by Estratman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rivas, Lucas Musil, Michael Barkes, Neal Fiesler, Joel Turner
Feb 04, 2021 -

Umansky Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 01, 2021

This is the worst experience of my whole life I feel like I’ve been taken advantage of because of my disability I came in to refinance or trade in my car you sent me home saying somebody would get back to me More

by Serenaliliana031283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Turner
February 01, 2021

Waited longer than expected they did not reset my oil life. I finally figured out how to do it. The place I went on the South was quicker and did a better job More

by Cdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergey Kramarchuk
Jun 03, 2021 -

Umansky Chevrolet responded

Hello, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 260-4348 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 01, 2021

They are always there when u need them the staff is always friendly and the waiting area is always clean and warm and the staff is very friendly More

by GRACIEJHARDWRICT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Feb 03, 2021 -

Umansky Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

January 30, 2021

Very warm and receiving whenever I get to visit. I will return again and the staff is very nice and pleasant . I love coming to Andrews More

by BOYDTUWANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Feb 03, 2021 -

Umansky Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

January 30, 2021

I did not have an appointment and checked tire that was low in air to be sure it was not damaged . Assured me it would not make me late for work . More

by WEBBERMELI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Feb 03, 2021 -

Umansky Chevrolet responded

We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 29, 2021

They are professional and kind. Making it easy to understand what was wrong with my car and how they would fix it. Thanks so m More

by Yolonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Tyrone Whitemore
Feb 03, 2021 -

Umansky Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

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