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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,856 Reviews

1,856 Reviews of Umansky Chevrolet - Service Center

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December 02, 2020

EVERYTHING WENT VERY WELL SERGE WAS VERY NICE AND GAVE ME ALL THE THINGS NEEDED TO NEED FIXED AND ABOUT HOW LONG IT WOULD TAKE TO GET THE PARTS.WHEN THE PARTS WERE NOT IN HE CALLED AND SAID IT WOULD TAKE LON More

by RRISCH
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Dec 07, 2020 -

Umansky Chevrolet responded

Hi and thanks for your kind words! We appreciate Serge as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

December 02, 2020

The time I ever been to a a place that just didn’t seem interested in fixing my car..😢😢. No one never contacted me about my car. I call after two weeks. They said somebody would call back so I waited ano More

by jruffin300
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joel Turner
Dec 04, 2020 -

Umansky Chevrolet responded

Thank you for you feedback. We apologize that we were unable to assist you. Due to the depth of the diagnostic, we were just trying to look out for your best interest. If you would like to discuss this issue further, I would be more than happy to speak with you. Please contact me at your earliest convenience. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

December 02, 2020

Everything was great. I was very very well taken care of. This is the experience I have come to expect from the amazing staff in Andrew's service dept. More

by jfischer12187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey, Lisa Olson, Tyrone Whitemore, Joel Turner
Dec 07, 2020 -

Umansky Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

December 01, 2020

Fantastic customer care. Mr.Dorsey is always so polite and professional. Nothing is too difficult for him or the service department team. I always use Andrew Body and collision for any work needed on my More

by CamD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Abott, Tony Dorsey, Steve Marek
Dec 03, 2020 -

Umansky Chevrolet responded

Cam, thank you for your kind words. We feel our service department is what makes Andrew Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 28, 2020

I used the body shop. Gina was very professional and thorough. I will gladly refer anyone over to the shop. Thanks so much. Happy Holidays! More

by Mariomireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Abott
Dec 02, 2020 -

Umansky Chevrolet responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Andrew Chevrolet team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 28, 2020

I can never get my car serviced. Need more availability on weekends people do have jobs that they have to go to. Big time issue More

by W.kenith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Turner
Dec 02, 2020 -

Umansky Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 28, 2020

Not happy took my 2018 camaro to them for a check engine light they returned my car to me then next day light back on took it back they told me part on back order so drive it like that no loaner not happy More

by T_escribanotom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Turner
Dec 02, 2020 -

Umansky Chevrolet responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 27, 2020

We love Andrew Chevrolet, James is the guy to see I can’t remember his last name but, go see him. Andrew Chevrolet is very clean and the people there is very professional. More

by DENNIS3025N47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Joel Turner
Dec 02, 2020 -

Umansky Chevrolet responded

Hi Dennis and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 25, 2020

Andrew Chevrolet is my go to dealership. The staff is nice and very helpful. The service waiting area is very comfortable. I would recommend it to anyone. More

by jaybingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Dec 01, 2020 -

Umansky Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

November 25, 2020

They are fast through and caring about the reason you bring your car in. Andrew chevy treats all there customers with equal care and concern. Safety Safety Safety is there number 1 concern. I have been More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Pelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC Matthews, Julie Johnson, Kyle Oberdorf, Leon Jackson, Nathan Krause, Michael Barkes, Sergey Kramarchuk, Tony Dorsey, Tyrone Whitemore
Dec 01, 2020 -

Umansky Chevrolet responded

Thanks for this awesome review, Anne! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

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