Umansky Chevrolet - Service Center

Service was very good. Minimum waiting time. My concern is that the waiting area for customers is definitely not conducive to social distancing which I would believe until we are past this, customers shoul is that the waiting area for customers is definitely not conducive to social distancing which I would believe until we are past this, customers should be as protected as possible More

Excellent and very professional, they explain very well on date for parts clean environment will organize. Very understanding and reasonable about fixing car. Thanks for Everything. on date for parts clean environment will organize. Very understanding and reasonable about fixing car. Thanks for Everything. More

I love the fact money was saved and on the repairs that’s was needed. All my questions and concerns were answered. I am very pleased. was needed. All my questions and concerns were answered. I am very pleased. More

Routine checkup I needed some routine maintenance things taken care of. The inspection found an additional issue and they were able to take care of everything the sa I needed some routine maintenance things taken care of. The inspection found an additional issue and they were able to take care of everything the same day. Actually it was only a few hours and they provided transportation home and back for me. Everyone was courteous and professional. More

I always love the service, that’s why I continue to come. I buy there and get my car service there.will continue to come. I buy there and get my car service there.will continue to come. More

routine oil change My appointment was automatically scheduled for me. I found out when I received an email about it. So I went in at my scheduled appointment time. The a My appointment was automatically scheduled for me. I found out when I received an email about it. So I went in at my scheduled appointment time. The attendant/service workers walked past me multiple times as I stood next to the desk with the check-in sign. When he finally acknowledged me, I told him why I was there. He stated that he doesn't know why they schedule appointments for them, they were too busy with first come first serve walk-in appointments, they were closing soon, and so on. He agreed to do the oil change anyway (sorry for the inconvenience). The change oil light was never reset, so I get email notices, and even phone calls reminding me to get an oil change, and not to mention that daily friendly reminder on my dash reading "change oil soon". Service definitely could use improvements. More

Oil Change I rolled in, your service professional asked what was the problem. He walked over to my vehicle and found the culprit right away. In less than 30 mi I rolled in, your service professional asked what was the problem. He walked over to my vehicle and found the culprit right away. In less than 30 minutes, they fixed the tired and I was on my way. Great professional, great work! More

Someone came and picked up my car and took it to get an oil Andrew Chevrolet is a great dealership and. I like it. Andrew Chevrolet is a great dealership and I like it. Andrew Chevrolet is a great dealership an Andrew Chevrolet is a great dealership and. I like it. Andrew Chevrolet is a great dealership and I like it. Andrew Chevrolet is a great dealership and I like it. More

Everything what wonderful first time in a long time I went to to a dealership got treated well & with respect. Kyle went above and beyond getting me into my new car which I'm so happy with. Will be back went to to a dealership got treated well & with respect. Kyle went above and beyond getting me into my new car which I'm so happy with. Will be back in the near future for another one for one of my family members. If you send it. In there at all are you going to be okay and then give you the other key to write that he gave you okay I was going to start it up New Jersey I want to go to the I'm going to go over the OnStar with you More

Heightened Customer Service During This Pandemic Appreciated Your heightened safety measures were noticeable and greatly appreciated, as it showed your concern for your customers; and determination to provide ex Your heightened safety measures were noticeable and greatly appreciated, as it showed your concern for your customers; and determination to provide excellent customer service without skipping a beat. I especially appreciated having to make an appointment for my needs; instead of the usual first come-first served option, as it enabled me to schedule errands with a friend, which covered your company's servicing time for both appointments. You know I don't know the names of the receptionist who scheduled my appointments; or the one who printed off a rebate form for me; or the service rep who found the tire number for me so I could complete my rebate submission online; but they were instrumental in ensuring my experience was stress-free. I wish there was some way yo let them know I appreciated their customer service too. Overall. it was a shining example of what teamwork is all about. Lastly, not having freshly popped popcorn and hot coffee and Cocoa, helped me to appreciate how well taken care of we are while we wait. Thank you for caring. More