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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,856 Reviews

1,856 Reviews of Umansky Chevrolet - Service Center

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April 18, 2019

Very professional and friendly. My experience with the body shop was wonderful. They were communicative and explained what they needed to do and how long. Their work on our van lo More

by CSCHMITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Abbott
Apr 22, 2019 -

Umansky Chevrolet responded

I am thrilled to hear that you are so pleased with the work that was done on your van. Thank you for your business and the review. If there is anything that we can do for you in the future, please let us know. Much appreciated, Darryl Rochefort, Collision Center Director, (414) 540-2559, d.rochefort@trustandrew.com

April 18, 2019

Tony in service was awesome Tony got my car fixed quickly, fairly and on time. He was so easy to work with, super nice and very professional. I would recommend him to all my fri More

by ssmindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Sinclair, Tony Dorsey
Apr 22, 2019 -

Umansky Chevrolet responded

Thank you for the high praise and review. Referrals are the best compliments that you can give a dealership. All the best, Neil Fiesler, Service Director, (414) 228-6223

April 17, 2019

Great customer service The service man was courteous and knowledgeable. He was very friendly and took the time to explain the services that he was going to perform on the ca More

by hyharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Whitemore
Apr 17, 2019 -

Umansky Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

April 16, 2019

Professional, helpful, excellent communication with customer My experience with the Service Department continues to be very satisfactory. I can always rely on the guidance I get from Sergey and his team. I, esp More

by MAURORLESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will - Mechanic, Sergey Kramarchuk
Apr 17, 2019 -

Umansky Chevrolet responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

April 13, 2019

oil change helpful ,quick oil change courteous employees greeted promptly and had a quick oil change had a coupon to help always a good experience coming i More

by REDPATTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Apr 15, 2019 -

Umansky Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

April 07, 2019

Waste of time The service center is either overbooked or understaffed. I had an appointment for 8:30am for an oil change. At 10:30am I went to track down my car. Th More

by csarge2
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Michael Rivas
Apr 12, 2019 -

Umansky Chevrolet responded

We are currently going through several process and staff changes. While this is not an excuse for a longer than normal wait time, we hope you give us another chance to prove that your most recent occurrence was a rarity. If there is anything we can do, please call our Service Manager, Neal Fiesler at (414) 228-6200. Thank you, Andrew Chevrolet Customer Care Team.

March 28, 2019

oil change and rotate tires The representative was friendly and courteous. He seems to take pride in assisting the customers. I was completely satisfied with the service I have More

by sadiemlwk5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
May 13, 2019 -

Umansky Chevrolet responded

Thank you for your loyal business. We are honored to be your local Milwaukee area Chevrolet dealer of choice. Best wishes, Neal Fiesler, Service Manager, n.fiesler@trustandrew.com

March 28, 2019

Necessary Service When it comes to maintenance, Andrew Chevrolet is the company you can count on for dependable service. The staff, very friendly, keeps you informed as More

by SUE H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Jason and others
Mar 28, 2019 -

Umansky Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200

March 27, 2019

Saddened Though my service was completed in a timely manner, I consistently find myself in a misunderstanding about what A lease pays for. So this trip I was More

by FAITHANIAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan,
Apr 12, 2019 -

Umansky Chevrolet responded

We are sorry to hear about this confusion. Please call our Sales Manager Mike Rivas at (414) 228-6200. Thank you, Andrew Chevrolet Customer Care Team

March 27, 2019

Service Tire rotation was very expensive. Tire sensors on left side of car quit working after tire rotation . Never had problem. With them before this event.M More

by JGARL67530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergay
Apr 01, 2019 -

Umansky Chevrolet responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Mike Rivas GSM m.rivas@trustandrew.com (414) 228- 6200