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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,855 Reviews

1,855 Reviews of Umansky Chevrolet - Service Center

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November 02, 2023

We have used this dealership for over 12 years with multiple cars and I’m super disappointed in the last three times we’ve been here. I would not recommend servicing a Chevrolet car here anymore. Every More

by MVANBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Turner
Nov 04, 2023 -

Umansky Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 02, 2023

Helpful and efficient. Returned phone calls. Helped scheduled oil change appointment time. Even came and got my car and took it for service. More

by DURRYJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Musil, Joel Turner
Nov 02, 2023 -

Umansky Chevrolet responded

We appreciate your feedback and thank you for choosing Andrew Chevrolet for your oil change service. We're pleased to hear that we were able to assist you in scheduling an appointment and that our team went the extra mile by picking up your car for service. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. We're here to help!

November 01, 2023

Dropped off my vehicle for an oil change and to check a slow leak in the tire. It was done very quickly and I was pleased to find out a simple nail was in the tire, and it was fixed immediately! More

by AMYE260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Nov 02, 2023 -

Umansky Chevrolet responded

Thank you, Amy, for sharing your recent experience at Andrew Chevrolet. We're delighted to hear that your visit for an oil change and tire check was both quick and successful. It's always reassuring to find that such issues are easily resolved. If you have any more automotive needs or feedback in the future, please don't hesitate to reach out. We're here to assist you.

November 01, 2023

Who do well about the auto business I thought he was very good I am pleased to have him More

by Lawyerchriston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Nov 02, 2023 -

Umansky Chevrolet responded

Thank you for your feedback regarding your recent visit to Andrew Chevrolet. We greatly appreciate your kind words, and we're pleased to hear that you had a positive experience with our team member who knows the auto business well. Your satisfaction is our top priority, and we're delighted to have had the opportunity to serve you. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We look forward to being of service.

October 31, 2023

Proficient, thorough, prompt service. Workers were polite and professional. Waiting area was comfortable, accommodating. Price of service provided was competitive. Thanks! More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Joel Turner
Nov 01, 2023 -

Umansky Chevrolet responded

Thank you, Ray! We're delighted to hear that you received proficient, thorough, and prompt service at Andrew Chevrolet. We take pride in our polite and professional staff, as well as our comfortable waiting area. We appreciate your kind words and look forward to serving you again in the future.

October 27, 2023

Very polite and professional. The car was really when promised and the price was competitive and it was what I was quoted. I definitely will be back. More

by DACAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Fiesler, Sergey Kramarchuk, Tony Dorsey, David Luedke, Joel Turner
Oct 28, 2023 -

Umansky Chevrolet responded

Thank you for your kind words. We're pleased to hear that you had a positive experience at Andrew Chevrolet, finding our team to be very polite and professional. Delivering your car on time and at the quoted price is what we aim for. We look forward to welcoming you back in the future. Best regards, Your Andrew Chevrolet Team

October 27, 2023

Great service all the time, thank you Andrew Chevrolet. Time frame, communication and price are great More

by astorga_sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf, Neal Fiesler, Sergey Kramarchuk
Oct 27, 2023 -

Umansky Chevrolet responded

Hello Valued Customer, Thank you for your kind words! We're thrilled to hear that you consistently receive great service from us. We strive to provide excellent service in terms of time frame, communication, and price. Your satisfaction is important to us, and we appreciate your continued support. We look forward to serving you again in the future!

October 21, 2023

I always go to this dealership for anything My vehicle needs. The service is always great, the staff knows me and my vehicle, and they are so TRUSTWORTHY! I will not take new vehicle anywhere else! More

by K.ROBERTS12313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey, Joel Turner
Oct 23, 2023 -

Umansky Chevrolet responded

We appreciate your continued trust in Andrew Chevrolet and for making us your go-to dealership for all your vehicle needs. It's wonderful to hear that you find our service great, and we're proud to have built a trustworthy relationship with you. We look forward to serving you in the future and thank you for your loyalty. Sincerely, Your Andrew Chevrolet Team

October 20, 2023

Horrible communication at Andrew Chevy and Toyota. Never got calls back when they said I had to call constantly to find out what was going on to find out they are waiting on okays from me that they ne More

by CAIRAAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Turner
Oct 23, 2023 -

Umansky Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Oct 25, 2023 -

Umansky Chevrolet responded

Hello, We deeply apologize for the poor communication and service experience you encountered at Andrew Chevy and Toyota. Your feedback is crucial, and we take this matter seriously. We will investigate what happened and ensure that such issues are addressed to provide a better customer experience in the future. We appreciate your patience and understanding. Sincerely, Andrew Chevrolet and Toyota

October 20, 2023

There is not good communication. Phones go unanswered and communication between service advisor and the consumer need to get better. More

by MONEAU13
Recommend Dealer
Yes
Employees Worked With
Neal Fiesler, Neal Fiesler
Oct 25, 2023 -

Umansky Chevrolet responded

Hello! We apologize for the communication challenges you've experienced with us. We take your feedback seriously and will work to improve our communication processes to better serve our customers. Your input is valuable, and we appreciate your patience. Please reach out to Neal Fiesler at 414-228-6200. Sincerely, Your Andrew Chevrolet Team,

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