Umansky Chevrolet - Service Center

Umansky Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Umansky Chevrolet responded

Hi Valeriedwg, Thank you for your kind words! We're thrilled that you had a positive experience with us. We look forward to welcoming you back and assisting you with your future car purchase. If you have any questions or need any further assistance, please don't hesitate to reach out.

Umansky Chevrolet responded

Thank you for your loyalty and continued support, B Lewis! We're thrilled to have served you since 2012 and appreciate your kind words about our service and atmosphere. If you need anything in the future, please don't hesitate to reach out.

Umansky Chevrolet responded

Hello Valued Customer, We are thrilled to hear that you had a positive experience with our services. Providing kind and friendly service, along with efficient work completion and accommodating hours, is always our top priority. Thank you for your feedback, and we look forward to serving you again in the future!

Umansky Chevrolet responded

Hi Mimi, Thank you for your feedback. We appreciate your input and understand your concern about pricing. We're always working to provide the best value to our customers, and your suggestion about offering discounts is duly noted. We'll certainly take this into consideration to better serve you in the future. Best regards, Your Team at Andrew Chevrolet

Umansky Chevrolet responded

Dear Valued Customer, Thank you for taking the time to share your feedback with us. We appreciate your input and always strive to improve our customer experience. Your suggestion about paying more attention to customers walking the sales lot is duly noted and we will take necessary steps to ensure that every customer feels valued and attended to. We hope to serve you again in the future and thank you for choosing Andrew Chevrolet, INC. Best regards, The Andrew Chevrolet, INC. Team

Umansky Chevrolet responded

Dear Thurmond, Thank you for taking the time to share your kind words about your experiences with us at Andrew Chevrolet. We greatly appreciate your loyalty and trust in our dealership. We're thrilled to hear that you find our team always friendly and helpful, and that our appointment scheduling and courtesy rides have been convenient for you. Your satisfaction is our top priority, and we're committed to making every visit to our dealership as seamless and enjoyable as possible. We'd also like to extend our gratitude for your recommendation. It's valued customers like you who help us grow and thrive in providing exceptional service. If you ever have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you. Safe travels, and thank you for choosing Andrew Chevrolet! Warm regards, The Team at Andrew Chevrolet

Umansky Chevrolet responded

Dear Valued Customer, Thank you for taking the time to share your feedback about your recent visit to Andrew Chevrolet. We are delighted to hear that Sergey provided you with excellent service and kept you well-informed while your car was in service mode. Sergey is a valued member of our team, and your kind words serve as a testament to his dedication to customer satisfaction. We aim to make every service experience as seamless and informative as possible, and it's fantastic to know that Sergey achieved this during your visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again. Safe travels, and thank you for choosing Andrew Chevrolet! Warm regards, The Andrew Chevrolet Customer Relations Team

Umansky Chevrolet responded

Hello, Thank you for taking the time to share your positive experience with Andrew Chevrolet! We're thrilled to hear that you found our team to be so accommodating. Providing excellent customer service is our top priority, and we're delighted to know that we could make your visit more convenient by bringing your car closer to you. At Andrew Chevrolet, we believe in treating our customers like royalty, and we're glad to hear that you felt like Kings and Queens during your time with us. Your satisfaction is important to us, and we appreciate your kind words. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you again for choosing Andrew Chevrolet. We are excited to serve you again in the future.

Umansky Chevrolet responded

Hi Mikal, Thank you for your feedback, and we apologize for any oversight during your recent oil change. We appreciate your input and will take this as an opportunity to improve our service. We'll ensure that all necessary checks, including windshield fluid and other essentials, are conducted thoroughly in the future. Your satisfaction is important to us, and we look forward to serving you better during your next visit. Best Regards, Your Andrew Chevrolet, INC Team