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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,856 Reviews

1,856 Reviews of Umansky Chevrolet - Service Center

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February 02, 2022

I took my 2017 Chevrolet Trax to Andrew Chevrolet on January 26, 2022 for an oil change and routine maintenance. I was very satisfied with the service I received. I intend to return to Andrew when my More

by mitcsndlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Feb 03, 2022 -

Umansky Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 02, 2022

Great service will recommend everyone I know very high on service only waited for my car 10 minutes More

by humphreytravis62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk, Tony Dorsey
Feb 03, 2022 -

Umansky Chevrolet responded

We cannot thank you enough for your wonderful review of Andrew Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 01, 2022

I received great service. They got me in right away for an oil change and tire rotation More

by KFEIST8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Fiesler
Feb 03, 2022 -

Umansky Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

February 01, 2022

I brought my car there 2015 so I have always came back to have my car service at and Andrew Chevrolet More

by FREDDYJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Feb 03, 2022 -

Umansky Chevrolet responded

Freddy, thank you for the feedback! We are happy to hear about your positive experience at Andrew Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 28, 2022

I was great full they were able to get my vehicle in and have parts available to repair my truck. More

by Gege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Jan 28, 2022 -

Umansky Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 27, 2022

Scheduled oil change and inspection of rattling noise. Was told on phone rattling noise would be looked at. When I got there, service person said there would be no way they could inspect the rattling nois More

by CERMAX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Musil
Feb 09, 2022 -

Umansky Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 27, 2022

The 1st person I spoke with acted as if he was irritated with my presence. The assigned tech made up for it. But the initial welcome left a sour taste in my mind. More

by mrlbriggs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey, Tyrone Whitemore, Joel Turner
Jan 31, 2022 -

Umansky Chevrolet responded

Mr. Briggs, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 24, 2022

Professional, quick and efficient. I really enjoy taking my car there for service. Techs are all very helpful. More

by SMIDTHUN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Turner
Jan 26, 2022 -

Umansky Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Kevin Burgher General Manager k.burgher@trustandrew.com 414-228- 6200

January 24, 2022

It was impossible to get an update about whether my car was ready for pickup. I ended up just showing up and fortunately it was ready. More

by Ldavies2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember the names of people that I interacted with
Jan 28, 2022 -

Umansky Chevrolet responded

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

Apr 03, 2022 -

Ldavies2000 responded

I returned to Andrew Chevrolet for additional work on my Equinox and received excellent customer service. I was contacted by the Service Manager to hear my earlier concerns and he promised to make it right. I then received prompt service and excellent communication. It appears that my earlier difficult experience in January was a fluke. I will be happy to return for any future service. Thanks, Andrew Chevrolet!

January 24, 2022

I have purchased every car I've owned from Andrew. I'm now retired and they are still my go to dealership. Tony Darsey is my service rep and he and the service staff takes great care of me and my car's ne More

by Sshort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Jan 26, 2022 -

Umansky Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Mike Rivas General Sales Manager m.rivas@trustandrew.com 414-228-6200

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