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Umansky Chevrolet - Service Center

Milwaukee, WI

4.4
1,856 Reviews

1,856 Reviews of Umansky Chevrolet - Service Center

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January 23, 2022

Tony was responsive polite and informative, he also did good work the truck it runs and stops great now! More

by Damiso414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Jan 26, 2022 -

Umansky Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 23, 2022

I'm upset that I left a message requesting a call back and did not hear back from anyone More

by t.hofflander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 28, 2022 -

Umansky Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. Please contact us directly at your earliest convenience. Thank you! Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 20, 2022

Don’t plan to take my car in for service repair or maintenance anywhere else…happy feelings with Andrew! Choosing to do car business with the company is indeed a pleasure. ThanX abundantly. More

by ADELLCHARLOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Jan 24, 2022 -

Umansky Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Andrew Chevrolet

January 20, 2022

Took my truck in on a Wed morning after waiting 5 day for the appt. It took them till Tuesday of the next week to finally look at the problem. Even with and appt More

by Georgefenzl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Dorsey
Jan 26, 2022 -

Umansky Chevrolet responded

George, we appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 18, 2022

Friendly greeting by service staff as I was arriving in their service bay. The service manager and I went over what needed to be done then the work started and I got my car at the scheduled time. The wai More

by jenkinsnmilw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
Jan 20, 2022 -

Umansky Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

January 17, 2022

Service is done very timely, and accurately, and the staff is very friendly! I definitely recommend that people come to Andrew Chevrolet! More

by ERICAT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf, Sergey Kramarchuk
Jan 19, 2022 -

Umansky Chevrolet responded

Thank you so much for your excellent review and wonderful referrals! We really appreciate it! Kevin Burgher GM k.burgher@trustandrew.com (414) 228- 6200

January 16, 2022

Work was done in time that they said would be. Friendly Service Advisor and cashier. Car was washed and clean when picked up. I had a great experience. Will use their service department again. More

by mbenztony@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Jan 18, 2022 -

Umansky Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Andrew Chevrolet

January 16, 2022

Everyone is not on the same page. The lady who’s scheduled my appointment told me I had 3 free oil changes to redeem and I was charged for the oil change once I arrived at the dealership. The employ More

by j.reed
Price
Recommend Dealer
No
Employees Worked With
Larry Pelman
Jan 26, 2022 -

Umansky Chevrolet responded

Thank you for your feedback. Here at Andrew Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Neal Fiesler Service Manager n.fiesler@trustandrew.com 414-509-2640

January 13, 2022

I have used there service for many years. Not once have i ever been disappointed.. More

by Proudgg12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Jan 14, 2022 -

Umansky Chevrolet responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Andrew Chevrolet Team

January 12, 2022

Tony is the bestExcellent service at all timesWill Tony is the best Excellent service at all times Will return and recommend others Thank you More

by locketcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
Jan 14, 2022 -

Umansky Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Andrew Chevrolet Team

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