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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

July 19, 2023

We were very pleased with the dealer experience and our salesman, Andrew Akhahon was excellent. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
Jul 20, 2023 -

Umansky Toyota responded

Hello John, we couldn’t be happier that Andrew provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Andrew Toyota!

July 19, 2023

Feel like they ripped me off. Said that my battery was 2016 when I know that it was two years old. Asked them to give me all the parts that they took out. Didn’t give nor shew me More

by COMPUTERGEEKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla in service
Jul 20, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

July 19, 2023

Andrew Toyota's service department takes care of you from start to finish. I have been a satisfied customer for 5 years with 2 different leased vehicles. More

by JUSTIN H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Najwa Muna
Jul 20, 2023 -

Umansky Toyota responded

Hello Justin, thank you for the stellar review! We appreciate you being a loyal customer and making Andrew Toyota your first choice for all your auto needs!

July 19, 2023

I am very satisfied with the explanation from Zeljko in detail as to what I needed for the service of my vehicle. He explained it to me patiently and it assured me, definitely, felt that my vehicle was in More

by stevenson9394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Jul 20, 2023 -

Umansky Toyota responded

Hello, thank you so much for your praise and kind comments about Zelijko! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 19, 2023

I’ve only had Great Experience with Cody & Toyota workers Let Cody know what’s going on… next day service and everything is great 👍 More

by Ivyconstance93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Cody Wagner
Jul 20, 2023 -

Umansky Toyota responded

Hello, thank you for your kind words about Cody. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

July 19, 2023

Jessi was immensely helpful in ordering the exact RAV4 that I wanted. The wait was relatively short and the experience at Andrew when picking up my new car went flawlessly. I will definitely stay with And More

by Arenz.susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
Jul 20, 2023 -

Umansky Toyota responded

Hello Arenz, we can't thank you enough for this raving review! It's so great to hear that Jessi exceeded your expectations and went out of their way to ensure everything went perfectly for you. We truly appreciate your business and hope to see you again soon! Thank you for choosing Andrew Toyota!

July 18, 2023

The work was completed when promised. The waiting area was clean and comfortable The price was fair More

by SUSANSANTILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jul 19, 2023 -

Umansky Toyota responded

Hello Susan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

July 18, 2023

The good news is they are fairly prompt at getting you in when you have an appointment (something another dealership I had been going to cannot say). The bad news is the upsell they try. With my first oil More

by Andrew
Service Time
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Jul 19, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 19, 2023 -

Umansky Toyota responded

Hello Andrew, we want you to know that all feedback we receive is taken into serious consideration. Your business is very important to us and we like to do what we can to make every experience a positive one. If you are open to discussing this matter in further detail, please reach out to Allen Good, Service Manager at 414-228-1450 at your earliest convenience. Thank you and we look forward to speaking with you.

July 17, 2023

Service department is very thorough and reasonable for all of my requests. Will definitely continue to come back here for many years to come. More

by alexanderverdejo88@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 17, 2023 -

Umansky Toyota responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Andrew Toyota!

July 17, 2023

My service guy was great per usual he helped and was very informative on what I needed More

by Chrissy90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jul 18, 2023 -

Umansky Toyota responded

Hello Chrissy, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Andrew Toyota!

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