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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

June 22, 2023

I really hate the fact that you advertise that you had a lot more cars than you actually do. Dishonest, and probably wouldn’t work with you guys again. More

by JDONOVAN7
Recommend Dealer
No
Employees Worked With
Allen Good
Jun 23, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 23, 2023 -

Umansky Toyota responded

Hello, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience when visiting our dealership. At your earliest convenience please reach out to Kevin Burgher GM 414-228-1450, so we can investigate further for you. Thank you and have a great day.

June 22, 2023

Cody was very kind and courteous to me. He told me what they were going to do to my car and that they would send me a video and that’s exactly what was done. My car was ready when Cody said More

by WILSON.GERRI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jun 23, 2023 -

Umansky Toyota responded

Hello Wilson, thank you so much for your praise and kind comments about Cody! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 22, 2023

Service was prompt. Technician was very helpful and friendly. Making a last month mite appointment was easy. More

by CHASE.CHANTELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Najwa Muna, Stacy Hernandez, LINA SCHMOLDT
Jun 23, 2023 -

Umansky Toyota responded

Hello Chase, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

June 21, 2023

Cody is a very customer service oriented individual. He explained very clear what things needed to be done in my car. He is respectful and he answered all my questions very quick. I am very pleased with More

by Juan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jun 21, 2023 -

Umansky Toyota responded

Hello Juan, thank you so much for your praise and kind comments about Cody! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 20, 2023

Best Toyota service in Milwaukee. Service advisor Cody is friendly knowledgeable and courteous. Would highly recommend Andrew Toyota More

by schaddec
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jun 21, 2023 -

Umansky Toyota responded

Hello, thank you so much for your praise and kind comments about Cody! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 20, 2023

Emanuel Rodriguez advisor kept me well informed as my car was being serviced. I was professionally greeted upon my arrival and when I departed. I will always request Emmanuel Rodriguez whenever I need to mak More

by GWB.1917
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Emanuel Rodriguez
Jun 21, 2023 -

Umansky Toyota responded

Hello, thank you for your kind words about Emmanuel. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

June 20, 2023

Love the new video provided with service. I always trust their recommended service. They know my vehicle. More

by btrinmke
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jun 21, 2023 -

Umansky Toyota responded

Hello, thank you for this fantastic feedback! It brings us so much pride to see that our team exceeded your expectations with their high-quality service and attention to detail. We will be sure to let everyone know their hard work was appreciated, and we hope you have a wonderful rest of your day!

June 19, 2023

Preferred location for serving my vehicle. Good customer service, clear explanations of repairs, and great shuttle service. More

by Fran S
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kahla Galliz
Jun 20, 2023 -

Umansky Toyota responded

Hello Fran, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

June 19, 2023

Every experience with Andrew Toyota is always a good experience! Thanks so much for the quick service! More

by gardnervirgina
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for shining the spotlight on our teams’ service and integrity! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, and we look forward to seeing you again.

June 19, 2023

I really like the way they ensure that the will make sure you will be taken care of More

by EAKELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs
Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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