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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

June 17, 2023

When I arrived for my scheduled service maintenance, I was greeted by my service advisor “Emmanuel”, and in only 20-30 minutes my vehicle was finished!! By the technician “Xavier”. I was gifted a complete More

by TREJONMCMURTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Xavier, A Few Of Our Toyota Certified Techs
Jun 19, 2023 -

Umansky Toyota responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 16, 2023

Great service , great people, good work. Will be back for future work on my car. More

by CAEDKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jun 16, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

June 16, 2023

We were returning from vacation in Door County and decided to stop at Andrew Toyota to look at new cars. We met Jeff and we ended up ordering a new car. Jeff is an exceptional salesman. He listened t More

by NANCY.FRITTER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Allen, Kevin Burgher
Jun 16, 2023 -

Umansky Toyota responded

Hello Nancy, we couldn’t be happier that Jeff provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Andrew Toyota!

June 16, 2023

The only noteworthy part of the experience was that the service department rep I worked with was friendly. He, however, was not timely nor easy to get ahold of throughout the experience and was only modera More

by ksook15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel
Jun 19, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 20, 2023 -

Umansky Toyota responded

Hello, thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please reach out to Allen Good Service Manager at 414-228-1450 so we can investigate this for you.

June 15, 2023

Friendly service writer's and fast service out within 40 minutes. Brought vehicle in for mile 1500 mile check everyone very professional and excellent waiting area. Thanks for the great service. More

by peterz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeek
Jun 15, 2023 -

peterz5 responded

Thanks for 1500 mile check on my 2021 Toyota rav4.

Jun 15, 2023 -

peterz5 responded

None

June 15, 2023

The customer service I received from Cody and Andrew Toyota was superb. Very pleasant personality. More

by User-b1dd0f6fe2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Stacy Hernandez
Jun 15, 2023 -

User-b1dd0f6fe2 responded

This is from me. Brenda

June 15, 2023

I usually wait with my car during maintenance visits which are not too long. I wish I could have my car washed by the service people like they used to do. More

by MOMSAPENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jun 16, 2023 -

Umansky Toyota responded

Hello, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Andrew Toyota!

June 14, 2023

This is the fourth car we have purchased from ANDRÈW. It will be the last. I have no desire to repeat this experience. More

by DISAPPOINTED
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
DON'T REMEMBER
Jun 14, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jun 14, 2023 -

Umansky Toyota responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to Kevin Burgher GM 414-228-1450 at your earliest convenience. We hope to hear from you soon.

June 14, 2023

They do a very nice job on the repairs. They protect your car with mats and they sanitize the steering wheel, gear shift and any other touch spots they may have touched while they had your More

by KW1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahla, Cody Wagner
Jun 15, 2023 -

Umansky Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

June 14, 2023

Great dealership with great ethics, they couldn't diagnose the issues with my Toyota but they tried their best to accommodate me in their busy schedule. I appreciate the hard work the manager attempt More

by BOSSELEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jun 15, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

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