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Umansky Toyota

Milwaukee, WI

4.7
6,721 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,721 reviews

August 18, 2021

Willie Willett is the reason I come to your service center! I don’t even drive a Toyota, I drive a GMC terrain, and I go out of my way to make sure that I come to see Willie Willett and the fantastic m More

by Sarahmk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno
Aug 18, 2021 -

Umansky Toyota responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

Fixed my ac for the price quoted. When the repair was not going to be done on time, gave me a loaner. Needed a follow up visit for one issue, and was resolved quickly at no additional cost. More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Aug 18, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

Nice to work with kept me informed. Moderately timely convenient clean Would have liked the car washed. That used to be standard but is no longer More

by NABARNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Aug 18, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations however regret that we could not include a car wash. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

My expectations and experiences have always been good at Andrew. If they were not, I would take my business elsewhere. I continue to be a happy customer. More

by Nonie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Aug 18, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

they helped me with my issue right away assuring me everything was ok. they were professional and treated me well. he even gave me an estimate on something I might have done in the future. More

by B.BR80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, A Few Of Our Toyota Certified Techs
Aug 18, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

August 17, 2021

Tj was great to work with. My car was damaged in a hit and run. I just picked it up and it looks great!! Thanks More

by tlbruski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj, A Few Of Our Toyota Certified Techs
Aug 18, 2021 -

Umansky Toyota responded

It's great to hear that TJ was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

August 17, 2021

Great service. I was grateful for the car was also. Enjoyed the wait and the waiting room with snacks and also your friendly staff & TV More

by JMCCUE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Aug 18, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

August 16, 2021

The people were really friendly and patient with me. I didn't know what kind of car I wanted but I knew I wanted something really nice. They made sure I was happy with the car I chose. More

by Sonyah37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach, Steve Wallin
Aug 17, 2021 -

Umansky Toyota responded

Thank you, Sonyah, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 15, 2021

(1) Car wash not done, Mike told car wash is broken and so dealership have stopped providing car wash facility. (2) Cookies out of stock when asked to Mike. (3) When I stood in front of the service Manag More

by SKINDLOSKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zeljko Blagic
Sep 01, 2021 -

Umansky Toyota responded

Thank you for bringing these issues to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Allen Good, Service Manager

August 14, 2021

Courteous demeanor, attention to detail, everything up front. Have been bringing my Prius in for service for many years. Would never consider having anyone else service it. More

by HerbQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, John Ferrigno
Aug 16, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

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