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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

August 21, 2021

I feel like I was overcharged for diagnostic. I feel like I should have known more about what it was going to cost before I was charged and I feel like the diagnostic took longer than what it should have. More

by Felton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Aug 22, 2021 -

Felton responded

I will definitely not be taking my vehicle back for any service at this dealership. I don't understand why the customer has to pay for the inability of the technician. With all the technology available today, it should not have taken 2.5 hrs to diagnose the problem. The failed part was covered under warranty. Which I have never used.

August 21, 2021

I was very satisfied with the service I received from your Andrew Toyota!!! I appreciate the texts you sent to remind me of my appointment date as well. Thanks for everything 💫 More

by JBRAZIL110859
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, Zeljko Blagic, John Endisch
Aug 23, 2021 -

Umansky Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

August 20, 2021

I have been coming to this service department , for 9 years . The service is always great . The staff is friendly and everyone always speak to you. I wouldn’t take my car anywhere else. More

by CHRYLMCF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who sold me my cars, Dan Rogers, Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt
Aug 23, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your loyal business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

August 20, 2021

This place gets the job done. I'm usually aware and notify of what needs to be done with my car. I can usually rely on them! More

by YS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Aug 23, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

August 20, 2021

Whenever I come in, the service department is always busy, and yet everyone is so wonderful. I never have to wait too long to have my car seen to. More

by MGRABEKLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Aug 23, 2021 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

August 19, 2021

The staff was very friendly. The work was done in a very short time I have used your agency for many years and that is where I bought my Toyota. My first Toyota came over on a boat and was wrapped in cellop More

by Dss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs, Moriah Brown
Aug 19, 2021 -

Umansky Toyota responded

Thank you for taking the time to leave us this fantastic five-star review. We appreciate you choosing Andrew Toyota over the years. We look forward to having you as one of our valued customers for years to come. Please don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

Aug 19, 2021 -

Dss responded

Thanks

August 18, 2021

Willie Willett is the reason I come to your service center! I don’t even drive a Toyota, I drive a GMC terrain, and I go out of my way to make sure that I come to see Willie Willett and the fantastic m More

by Sarahmk3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno
Aug 18, 2021 -

Umansky Toyota responded

Thank you so much for your kind words, Sarah, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

Fixed my ac for the price quoted. When the repair was not going to be done on time, gave me a loaner. Needed a follow up visit for one issue, and was resolved quickly at no additional cost. More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Aug 18, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

Nice to work with kept me informed. Moderately timely convenient clean Would have liked the car washed. That used to be standard but is no longer More

by NABARNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Aug 18, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations however regret that we could not include a car wash. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

August 18, 2021

My expectations and experiences have always been good at Andrew. If they were not, I would take my business elsewhere. I continue to be a happy customer. More

by Nonie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Aug 18, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

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