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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

July 15, 2021

They never texted back when they texted to send questions. I was supposed to get my car detailed but the person I scheduled the appointment with(Giavonni) screwed that up, the detail person I was l More

by Cortney_petty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giavonni
Aug 01, 2021 -

Umansky Toyota responded

We're sorry that you didn't have a completely satisfying visit, Cortney. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Allen Good, Service Manager

Aug 01, 2021 -

Cortney_petty responded

No thanks

July 14, 2021

I will not ever bring my vehicle to any other place. Any sort of automotive repair or concern, these folks will always be the place. More

by Timmy Krystyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore, Michael Oppermann, Andrew C. Schlesinger, Cristian Coroian, Kevin Burgher, Jacob Windom, Joe Burbach, Veronica Quiles, Kacey Glocksine
Jul 14, 2021 -

Umansky Toyota responded

Timmy, Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 14, 2021

Great service but very expensive to complete back brakes only. Another $300 for front brakes. Almost a $800, to expensive. Cost of service is out of reach for most people. This is not a luxury car. More

by Linda Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Jul 31, 2021 -

Umansky Toyota responded

Hello Linda, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address your concerns. Thank you for your time, and hopefully we can get to the bottom of this. Allen Good, Service Manager

July 14, 2021

John was very helpful, despite me being remote. Work was done ontime at quoted price, retuned washed and running well.i live in illinois and car broke down in wisconsin , while my daughter was driving. More

by Araminc630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 14, 2021 -

Umansky Toyota responded

Thank you! We're glad to hear that John and the team were able to help and get your daughter back on the road. Thank you for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

July 13, 2021

The service here is great. I can always get an appointment when I needed and Dan is awesome! Dan takes the time to explain what was done and what should be done in the future. I feel confident t More

by Clstms68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noelle Rogers, Dan Rogers
Jul 13, 2021 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

July 13, 2021

They left cookies for us! The price was right! Done on time! Comfortable waiting area! Another dealer once lost our car when getting serviced. That didn’t happen here! More

by chuckd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Jul 13, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

July 13, 2021

Staff’s always courteous and provides a clear explanation of possibilities of how the work might go and what to expect for pricing. Top notch dealer experience. More

by PPenebaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jul 14, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cody met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

July 12, 2021

Excellent service. Immediately returned my email. Jimmy V and Brian Gunther were a pleasure to work with when purchasing my vehicle. Got a good deal on the purchase and a reasonable interest rate on my finan More

by YAMXELA7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Brian Gunther, Steve Wallin
Jul 12, 2021 -

Umansky Toyota responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Jimmy and Brian have met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 12, 2021

My air conditioner is now blowing warm air. Was a/c coolest or work done on a/c? I couldn't tell from the report I got. More

by les815pet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Jul 12, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and I'm sorry to hear that we didn't meet your expectations. Please don't hesitate to reach out to me directly so we can discuss how to resolve this issue. Customer Service is Our Passion Allen Good, Service Manager

July 12, 2021

I wasn't familiar with this dealership until we Googled it. Have to say i was happy they had a truck i love. Thank you More

by Demjr10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Aidan Duran
Jul 12, 2021 -

Umansky Toyota responded

It's great to hear that Aidan and Brian were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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