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Umansky Toyota

Milwaukee, WI

4.7
6,728 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,728 reviews

July 01, 2021

Great place to work with. Listened to our needs and came through. Looking forward to many years with our new vehicle. More

by KATHYSCREATIVECARDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kinchlow
Jul 01, 2021 -

Umansky Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 01, 2021

Great service. Flexible. Informed. Quality. Honest. Direct. Kept in touch More

by lnmipatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name was john, John Endisch
Jul 01, 2021 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Customer Service is Our Passion Allen Good, Service Manager

July 01, 2021

James Vallier a.k.a "Jimmy Vee" is the best sales person I ever worked with and that says a lot, I'm 70 and have bought a lot of cars. I just had the great pleasure to work with Jimmy again, purchasing my n More

by lwojnicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
Jul 01, 2021 -

Umansky Toyota responded

Thank you so much for your wonderful review! We are thrilled that James had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Avalon, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

Jul 01, 2021 -

lwojnicz responded

You have a great dealership and staff there, keep up those excellent standards.

July 01, 2021

Courteous and usually in time. Service manager is the best around Prices tend to lean on the pricier side and many people tell me to go to a garage for work but Duane has been the greatest so I don’t w More

by DCR1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski, John Ferrigno, Mike Schmidt
Jul 01, 2021 -

Umansky Toyota responded

Thank you for your review and kind words for Duane! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

July 01, 2021

Everything went perfectly I could not of had a better experience. It was an effortless experience on my part… From scheduling the appointment two the shuttle picking me up to retrieve my vehicle… Everyth More

by deezal1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs
Jul 01, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

June 30, 2021

I heard good things about Andrew Toyota. I took my car in, Carlos did the work. he did great work and a thorough job! I left very pleased. More

by Debb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , Dan Rogers, Cody Wagner
Jul 01, 2021 -

Umansky Toyota responded

Thank you for the kind words for Carlos and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

June 30, 2021

My overall experience yesterday was great. Mike was fantastic and he was able to get me in out. More

by SWILLIAMS40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 01, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

June 29, 2021

Really disappointed with the condition of my interior. Dust and dirt were all over. Lots of black, greasy smudges on the dash and door handle. It was absolutely disgusting the condition my car was returne More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Likely not Cody’s fault the interior was gross upon pick up, but he was my contact in the Dept. , Cody Wagner
Jul 16, 2021 -

Umansky Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Thank you for your time, Chrissy. Allen Good, Service Manager

June 29, 2021

Steve was very helpful and knowledgable about the suv I purchased. But whoever cleans the vehicles for sale really needs to up their game. Still waiting for a small bottle of touchup paint from Steve. I am More

by STEVESCHULTZ103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Jun 29, 2021 -

Umansky Toyota responded

Congratulations on your new SUV, Steve! Thank you for taking the time to share your feedback with us. We're happy to hear that you found your experience with Steve to be a positive one. We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

June 29, 2021

I’m so very happy with the outstanding customer service that Andrew Toyota provides to all their customers. More

by gbrinkman0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore, Willie Willett, Aidan Duran
Jun 29, 2021 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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