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Umansky Toyota

Milwaukee, WI

4.7
6,728 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,728 reviews

May 19, 2021

They were so helpful and kind helping me pick out a car and find all the features I wanted. Also made filling out the paperwork very easy. More

by emilyelizabeth0018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Ruth Tzegay
May 19, 2021 -

Umansky Toyota responded

Congratulations on your new vehicle, Emily! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase! We look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 19, 2021

Always delivers great service in a timely manner. I often use Andrew for my service need and I am in an out of the building within 2 hours which is great! More

by MICHAEL.ESSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, John Endisch
May 19, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us, Michael! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

May 19, 2021

It would of been five stars but it took three trips from Waukesha to get a missing piece of molding installed on the vehicle. The last technician I delt with was exceptional. He really did and excellent job More

by SHADROX13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
May 19, 2021 -

Umansky Toyota responded

It's great to hear that Cody was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for taking the time to share your feedback with us. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

May 19, 2021

Problem 1: Shuttle service picked me up over an hour late. problem 2: Got an email saying I had over $100 is rewards with them. When I wanted to use them, they magically disappeared. More

by GotHomeLate
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Jun 05, 2021 -

Umansky Toyota responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Thank you for your time. Allen Good, Service Manager

May 19, 2021

Always receive great service from the team at Andrew , quick and courteous and the expanded service dept is terrific , spacious and inviting . It’s always a pleasure with Duane and his team . More

by dskaross55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 20, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

May 19, 2021

Service agent, Mike Schmidt, was very helpful. He was willing and able to assist in answering my questions related to features of the sound system that I was unaware of. He was excellent. More

by MSTECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 20, 2021 -

Umansky Toyota responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

May 19, 2021

Everyone at Andrew Toyota is a master of customer service. It is always a warm inviting atmosphere. Glad we get our cars there and will continue to do so More

by SUEZOLADKIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Andrew C. Schlesinger, Willie Willett, Brian Gunther
May 20, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

May 19, 2021

I think that this dealership as a whole is a great establishment. The staff was courteous and professional. However, my brakes still squeek after 3 More

by discreetlymh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
May 20, 2021 -

discreetlymh responded

I've owned five Toyotas and I bought four of them from Andrew Toyota, which is a great dealership as a whole. However, my only complaint is that the brakes squeek on my 2018 Camry which I bought "brand new" from Andrew Toyota. Their professionalism is satisfying, but I don't understand why they can't find a solution to my squealing brakes.

May 19, 2021

I am most satisfied with the always thorough care given to my Prius. I will never take the car anywhere else as long as Zee B. is working for you. He is the best!! More

by Johannseneileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 20, 2021 -

Umansky Toyota responded

It has been a pleasure serving you, Eileen. Quality customer service is always our number one priority, and we're happy to hear that Zee met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

May 18, 2021

Great service, upfront and not pushy at all. Felt very comfortable and trusted their recommendations. Will likely return when it’s time to buy my next car. More

by MICHELLE.REKOW
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
May 18, 2021 -

Umansky Toyota responded

Thanks for sharing, Michelle, your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

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