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Umansky Toyota

Milwaukee, WI

4.7
6,730 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,730 reviews

April 14, 2021

Great service and a great service technician who handled my car. It was fast and the waiting area was super clean and comfortable to wait for the vehicle. More

by Suuze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Endisch, John Ferrigno, Cody Wagner
Apr 14, 2021 -

Umansky Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

April 14, 2021

I had a wonderful experience purchasing a vehicle from I had a wonderful experience purchasing a vehicle from this dealership my sales rep was kind sweet and made my car buying experience a great one. Wou More

by GIRTSWORLD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Tzegay
Apr 14, 2021 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

April 14, 2021

I love each time I visit Andrew Toyota! Everyone is so kind and helpful with assisting with any of my needs. Thank you for your great service. More

by cgraywolf (Cheryle Gray)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Mike Schmidt, Cody Wagner
Apr 14, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

April 13, 2021

After my general service and the recall was taken care of, the car wasn’t cleaned at all, got it dirtier especially the carpets, typically when you have a recall and service done, you get a complimentary More

by Charley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ferrigno
Apr 30, 2021 -

Umansky Toyota responded

Charley, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Allen Good, Service Manager

April 13, 2021

Thank you Cody and Andrew Toyota. We were traveling to Milwaukee when our car overheated. Your team fixed it quickly so that our trip wasn’t much affected. The loaner car made the experience complete. More

by HARMERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Apr 13, 2021 -

Umansky Toyota responded

Thank you so much for your kind words for Cody and our service team, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

April 13, 2021

Reliable service with excellent customer care Advisors. Have 3 cars serviced her on a regular basis and have always been happy with the quality of work. More

by QUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch , Allen Good
Apr 13, 2021 -

Umansky Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

April 13, 2021

Andrew Toyota is a great dealership. Fast and courteous service. They keep you informed during the servicing and discuss anything that may come to light during it. Very clean. Staff is great. More

by CATHERINEWATSON486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Apr 13, 2021 -

Umansky Toyota responded

It has been a pleasure serving you, Catherine. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

April 12, 2021

Good car for me run 😜Good job My car run good go to Good car for me run 😜 Good job My car run good go to Toyota all is good go to Toyota and get what you want More

by JTIMOTHY31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
Apr 12, 2021 -

Umansky Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

April 11, 2021

Great experience. Comfortable place to wait if you want to. Communicate really well as service is being done, and take time to talk you through the findings. More

by WIdriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LINA SCHMOLDT
Apr 12, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with Lina and our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

April 10, 2021

Thank you to Kyle for being so friendly and helping us find our new van. He was able to find the color we wanted and was just awesome. More

by NOYERROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf
Apr 11, 2021 -

Umansky Toyota responded

Thanks so much for your review! It's fantastic to hear that Kyle provided you with great customer service while assisting you with purchasing your new van. We truly appreciate the opportunity to do business with you, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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