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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

January 04, 2021

Have always had helpful and courteous service from whoever has helped me and my last visit was no exception. Cody was very helpful and informative and made my visit a positive experience More

by S3938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jan 04, 2021 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cody and the team met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

January 04, 2021

Great vehicles, however, need to be more accomodating to their clients. Follow up when they say they will. That is crucial to the entire experience! More

by TCRIP2446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Matt Riffel
Jan 04, 2021 -

Umansky Toyota responded

Thank you for your review. Please don't hesitate to reach out directly if you would be willing to share some more detail, we appreciate all customer feedback as it allows us to make improvements. We sincerely value your business and hope you will give us another opportunity to serve you. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 04, 2021

The sales rep and the space between other potential buyers spaced enough that no one was hearing your conversation. Everyone is very attentive to your need. More

by MOMIMITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna Rodriguez
Jan 04, 2021 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 04, 2021

I really appreciate the dealership's friendly and efficient professionalism, especially during this pandemic. Every detail was attended to with care, including post-service sanitation note. Thank you More

by GVANDENBROEK
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jan 05, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

January 04, 2021

I have been impressed with Andrew sales and service. and I have purchased 4 vehicles from them. There was absolutely no pressure from the Salesmen, and Aiden was very personable. More

by dannheidi2002
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Duran
Jan 05, 2021 -

Umansky Toyota responded

Dann, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations, again! Thank you for continuing to choose Andrew Toyota, and for being one of our valued customers. We look forward to assisting you for many more years to come! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 04, 2021

Best dealership . . . I've been a customer of Andrew Toyota since 1994 . . . I would not even consider buying or leasing a vehicle anywhere else ... EVER!!! More

by LEEGEE102112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Andrew C. Schlesinger, Duane Domagalski, Willie Willett, Allen Good, Kevin Burgher
Jan 05, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

January 04, 2021

Andrew was extremely nice and attentive. He assisted with arrangements for me to purchase the vehicle with a trade but allowed me to pick the vehicle up a few days later. More

by LBRITO.THERIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
Jan 05, 2021 -

Umansky Toyota responded

Thank you! Andrew and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 04, 2021

The drop off was quick. The service was done in the time frame that was quoted. Service was done to my satisfaction and I was able to pick the car up in a timely matter. More

by Danschmitz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Mike Schmidt, Moriah Brown
Jan 05, 2021 -

Umansky Toyota responded

Dan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

January 03, 2021

Zee, the service representative was excellent. Very professional and helpful. Made the whole experience helpful. The technician/mechanic did a great job installing the remote start system and is workin More

by chris p.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs
Jan 03, 2021 -

Umansky Toyota responded

Chris, Thank you so much for your kind words regarding working with Zelijko, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

January 01, 2021

TJ provided superior customer service, and the constant communication throughout the process was very helpful! As promised the job was performed flawlessly and completed sooner than they thought. Highly re More

by MICHELLE.DANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
Jan 02, 2021 -

Umansky Toyota responded

Michelle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with TJ and our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

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