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Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

December 26, 2020

Shawn was very helpful and funny. Blake was quick and explained everything we needed to know. Christian gave us some ideas on how to deal with our totaled car. Everyone was great! More

by STEHLY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn & Blake , Cristian Coroian
Dec 28, 2020 -

Umansky Toyota responded

Thanks for your feedback on your recent visit to Andrew Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 26, 2020

It was excellent service from Willie (service advisor). Job was done in promised time and I new that my car is in good shape again More

by dinna kleeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Dec 28, 2020 -

Umansky Toyota responded

Thank you, Dinna, for your business and this review. We're happy to hear Willie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

December 25, 2020

Very attentive. Jess is very nice and patient. His personality is very outgoing and easy to relate to. I love that I didn't feel pressured to buy anything. I would definitely go back. Great salesman! More

by ANTONIOPASTELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Dec 27, 2020 -

Umansky Toyota responded

Antonio, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jeff here at Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 25, 2020

Great service department. John Endisch was a pleasure to work with. He had all the issues addressed in a timely manner and was very professional. More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch, Stacy Hernandez
Dec 27, 2020 -

Umansky Toyota responded

Brent, We are very happy to have provided you with such a positive experience working with John! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

December 25, 2020

Joanna was very courteous and helpful listen very well , let us walk under the car on the lift in the service department. If I was going to buy another car there I would like her to be my salesman or woman. More

by John
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johanna Rodriguez
Dec 27, 2020 -

Umansky Toyota responded

John, Thanks for sharing your thoughts about your experience working with Johanna here at Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 25, 2020

I had a really great experience here. Everyone was very respectful to me and helpful. I was able to with no fuss look at the car I wanted, and everyone was very clear and honest about the process. I ended More

by peterson017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams, Ken Davis
Dec 27, 2020 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad Ken and Chris were able to help, and we hope to see you again! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 25, 2020

Great customer service! The shuttle service was great and timely. The new keybob made my old key bob stop working and the led indicators on the 2nd set I was provided don’t work, but I haven’t asked them abo More

by Mmpayne2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, A Few Of Our Toyota Certified Techs, Cody Wagner
Dec 28, 2020 -

Umansky Toyota responded

Thank you for taking the time to submit a review. We truly appreciate your business. We apologize, however, that your second key fob is not working. If you would like to further discuss your concerns, feel free to contact me personally at your convenience. Customer Service is Our Passion Allen Good, Service Manager

December 24, 2020

Saturday, as I entered Andrew Toyota I was hoping Andrew Akhahon would be working. When I saw him I was relieved. I purchased my 2018 Camry with Andrew and he is one of the reasons I came back to Andrew Toy More

by HEREFISHYKARPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch, Andrew Akhahon, Christopher Williams
Dec 27, 2020 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that Andrew had the opportunity to work with you again! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 24, 2020

I was not satisfied with the service that I had received! I had brought in a part to have installed, the part was no good, yet I was not informed of this and was charged over $400 for labor. That was a total More

by nellieh2003
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Jan 10, 2021 -

Umansky Toyota responded

Nellie, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully, we can get to the bottom of this. Allen Good, Service Manager

December 24, 2020

I brought my Lexus for the first time for service. Allen and Duane had previously told me when I had my Highlander in for service that I could bring my Lexus in for service. My Lexus needed an oil change an More

by ALWULZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Domagalski, Allen Good, John Endisch
Dec 27, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear John was able to save you some money on your repair. Customer Service is Our Passion Allen Good, Service Manager

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