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Umansky Toyota

Milwaukee, WI

4.7
6,726 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,726 reviews

December 11, 2020

Jimmy was wonderful to work with! He helped us get a good deal on the van we had been looking for and they offered a fair trade for my current car. When I drove to the dealership from across the state, he he More

by Kara I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Brian Gunther
Dec 11, 2020 -

Umansky Toyota responded

Here at Andrew Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jimmy, he is great! We appreciate your review, Kara! We hope you enjoy your van! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 10, 2020

Great help putting my car back together and dealing with my insurance after car was stolen and recovered. Kept me apprised of my options giving good advice and input with no pressure. More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Dec 10, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 09, 2020

Terrible they let the brake fluid out my car and charged me for it and tried to charged me 2200.00 l had to drive my truck home with no brake fluid. Almos had an accident two times. I getting Triple A, BBB, More

by WHIC411364
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Willett, John Ferrigno, Cody Wagner, LINA SCHMOLDT
Dec 23, 2020 -

Umansky Toyota responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Allen Good, Service Manager

December 09, 2020

Nothing could have been done better. Zee Blagic explained everything to us very well. I trust him with our vehicles. I feel like he looks out for me, and that is the definition of excellent care and service More

by livebjz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Dec 09, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 08, 2020

Good visit very professional good servicing great conversation I would be telling others about Toyota so they can see the great service as well in good communication More

by CHIQUITAGEE12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Dec 08, 2020 -

Umansky Toyota responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

December 08, 2020

Very helpful service manager. He kept me informed of the progress. I was in and out of service in a timely manner which I appreciate. More

by ANDAGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Dec 08, 2020 -

Umansky Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

December 07, 2020

You had exactly the car I was looking for. I drove about 4 hours from Iowa. Sales person was very courteous and kind. Finance person was also courteous and kind. They both tried to make experience quick and More

by EVELIOV12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Christopher Williams
Dec 07, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 07, 2020

Well done and in a timely manner. I use andrew toyota for all my service needs. Would recommend to others. No gimmicks or up sales More

by Sean123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Dec 07, 2020 -

Umansky Toyota responded

Thanks, Sean, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 07, 2020

I was privileged to be helped by Ken Davis. Ken and his wife went above and beyond to help me drive home in an amazing new car. They were friendly, kind, and kept me informed each step of the way. He treat More

by EmilyMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Dec 07, 2020 -

Umansky Toyota responded

Thank you for your business and this review! We're happy to hear that Ken and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 07, 2020

Spent 36,000 paid in full. Auto start did not work. Fixed myself. Still waiting on my fob. No reply . Terrible customer service. Stay away. More

by Jeep
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Andrew Akhahon
Dec 24, 2020 -

Umansky Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Allen Good, Service Manager

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