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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

November 11, 2020

The service writers are friendly and get to know and remember you over time. Repairs are completed on time and with good craftsmanship. Wish prices ere a bit more reasonable but I’ll pay because I trust More

by FAUDDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno
Nov 12, 2020 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Service Manager Allen Good

November 10, 2020

Mike was very helpful and nice to deal with. He was knowledgeable and had a good sense of humor! With the virus going on he kept us outside as much as possible and did all the running. I would deal wit More

by halling
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Ken Davis
Nov 10, 2020 -

Umansky Toyota responded

Thanks for your feedback on your recent visit to Andrew Toyota, Susan. I'm glad to hear that Mike was able to assist you with choosing the perfect vehicle, and that you had such a positive experience. We appreciate your business. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 10, 2020

I had a five-star experience at Andrew Toyota on November 4th and I am happy with my 2021 Hybrid RAV4 XLE. (It also distracted me from election news.) Although, I have not had a chance to drive it a lot, More

by STEVE.SMITH386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Jeff Allen
Nov 10, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us, Steve! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We hope you enjoy your new 2021 RAV4! Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

November 10, 2020

The service team was very professional and complete did the inspection in the time they estimated. I would recommend Andrew Toyota-service to anyone. Thank you. More

by Csmith9298
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Nov 10, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business, and your recommendations. Customer Service is Our Passion Service Manager Allen Good

November 10, 2020

Dan is the best at what he does. He always makes sure I’m taken care of... 10/10 would recommend Andrew Toyota and the service team! More

by NoelleTheRogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Nov 10, 2020 -

Umansky Toyota responded

Thank you so much for your kind words about Dan, and our service team. We appreciate you taking the time to leave us this wonderful feedback! Customer Service is Our Passion Service Manager Allen Good

November 10, 2020

This dealership strives to make sure their customers are satisfied. When I forgot my mask while coming back to pick up my car Ken came over to the cashier to give me one. More

by GERARD.FISHER921
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Endisch
Nov 11, 2020 -

Umansky Toyota responded

Thank you for your very kind review, Gerard. We strive to make sure that all of our customers leave happy, and it's great to hear about your great experience here at Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

November 09, 2020

This dealership is great. I have been serving my RAV4 there for few years. I did love the social distancing policy. I expected a war wash but I didn’t get that; I am wondering if they change th More

by morriskromah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 09, 2020 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Service Manager Allen Good

November 09, 2020

Our experience at Andrews was perfect from start to finish. They did an interior detailing for our very dirty, hairy car, and it looks brand new! Their communications with us were helpful and timely, a More

by krisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Nov 09, 2020 -

Umansky Toyota responded

Thank you, Kris, for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Service Manager Allen Good

November 09, 2020

Our service rep Mike was awesome and helped us so much with by working with our insurance company. He also was great about keeping us in the loop as repairs were being made More

by purdy.cherie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Nov 09, 2020 -

Umansky Toyota responded

Thank you, Cherie, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

November 08, 2020

I feel really confident bringing my Yaris to Andrew.....the best customer service in the city. I would highly recommend anyone to bring their Toyota for service and to purchase. More

by jnimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Nov 08, 2020 -

Umansky Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher General Manager 414-509-1450 Mark Kelly Internet Manager

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