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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

October 15, 2020

I had an appointment fir an oil change and Andrew Toyota knocked it out of the park. Service was quick and would come back again. More

by Damian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 15, 2020

Great service, my issue is with the showroom and waiting room. It’s quite unpleasant showroom, looks like a co friction site and there’s no cool cars to even check out. (Covid issue no doubt, but even befor More

by ANDREWBRIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
October 14, 2020

I liked working with Willie. They found other problems and I was able to save me future problems with my car. Also he took the time to go over all my coupons so I got the best prices for my service call More

by BAYTRAVEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 14, 2020

Needing to buy a car after yours is totaled in an accident is pain. The crew at Andrew made it tolerable and easy. A great car at a fair price a good finance rate made it a really good experience. More

by JOEBLOUGH34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
October 14, 2020

Met all our needs. Pleased with every step: negotiation, communication and even car delivery from the other state. Finance/loan process was very easy and fast. Well done! More

by yelena.sidorko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Ken Davis
October 14, 2020

Tried contacting Johanna several times she wouldn’t return my calls or texts! Jared asked me to come and see the truck. He told me it was ready. I got there and it wasn’t ready. I changed my work sche More

by POLSON8202
Recommend Dealer
No
Employees Worked With
Jared Johnson, Johanna Rodriguez
Oct 27, 2020 -

Umansky Toyota responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Kevin Burgher General Manager 414-509-1450

Oct 27, 2020 -

POLSON8202 responded

It was not Johanna’s fault. This was all on Jared. He called me and told me the truck was ready and after changing my schedule to accommodate coming to the dealership the truck was not ready. Johanna had everything taken care of with me before he decided he had to jump in and push things along. Jared did offer to have it delivered to me after it was detailed but, when it was delivered it was washed and vacuumed but it was still a mess. I’m not happy with dealing with different people on the same sale because there was no communication

October 13, 2020

The dealership is outstanding. However, the service advisor that I dealt with was uninformed and rude. He suggested I drive my car an excessive amount. More

by MSLETTIE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good, Cody Wagner
October 13, 2020

Buying a car has never been so easy. I had a great experience at Andrew Toyota. From getting greeted at the door, to working with Ken Davis and his wife Darlene, and finally the finance team. I even g More

by mlodem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger, Joe Burbach, Ken Davis
October 13, 2020

I have been getting my 2008 Avalon serviced at this dealership for the past 5 years. Cody Wagner has always taken great care of me. He is the main reason I decided to purchase a new Tundra at Andrew. More

by LORASLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian, Cody Wagner, Ken Davis
October 12, 2020

Service for oil and filter has gotten quite pricey😞 The website is very unhelpful for scheduling service. Willy is always great to work with and helpful More

by Hbkruger629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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