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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

October 18, 2020

Service Dept very friendly, but it is very inconvenient to have to leave your car and pick up when doing a simple oil change. They need to get better at narrowing down wait times. More

by pbarbola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
October 18, 2020

The staff were very cordial and reassuring. My car is running well and I feel safer driving it. the wait time was acceptable and the complimentary ride to and from was enjoyable as the driver was a conv More

by nelson7719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
October 16, 2020

I received great service from my sales rep Andrew Akhahon. He found exactly the right car for me and explained all the details. And I got a great deal! More

by bddcpa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
October 16, 2020

Took way too long to change oil...2+ hours. Apparently, mechanic installed wrong oil filter and needed filter was not in stock...had to retrieve from different location. No one came to inform me, I had to More

by Co Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Oct 27, 2020 -

Umansky Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 16, 2020

We stopped in today to work with James Vallier on the purchase of a new vehicle. Jimmy was honest, straight forward and prompt. After previously visiting several other area dealerships, and having less More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier, Steve Wallin
October 15, 2020

Not very happy with my most recent service at this location. I took my vehicle in for a regular oil change. They told me the oil was leaking and charged me $90 for a dye and degrease just to tell me i More

by akhat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Oct 27, 2020 -

Umansky Toyota responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Allen Good Service Manager

October 15, 2020

I had an appointment fir an oil change and Andrew Toyota knocked it out of the park. Service was quick and would come back again. More

by Damian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 15, 2020

Great service, my issue is with the showroom and waiting room. It’s quite unpleasant showroom, looks like a co friction site and there’s no cool cars to even check out. (Covid issue no doubt, but even befor More

by ANDREWBRIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
October 14, 2020

I liked working with Willie. They found other problems and I was able to save me future problems with my car. Also he took the time to go over all my coupons so I got the best prices for my service call More

by BAYTRAVEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
October 14, 2020

Needing to buy a car after yours is totaled in an accident is pain. The crew at Andrew made it tolerable and easy. A great car at a fair price a good finance rate made it a really good experience. More

by JOEBLOUGH34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
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