Umansky Toyota

Good job Service accomplished what was promised and did it in the time I was told that it would take. Very satisfied. No car wash. What happened? Service accomplished what was promised and did it in the time I was told that it would take. Very satisfied. No car wash. What happened? More

exceptional service Lina SChmoldt provides exceptional service and returns my calls. The men do not. She is always on top of everything and follows through. She is def Lina SChmoldt provides exceptional service and returns my calls. The men do not. She is always on top of everything and follows through. She is definitely an asset! Great customer service above and beyond. More

Friendly fast service My experience was great as always. Brought my RAV in for an oil change and tire rotation. Service was completed quickly and with quality. Scheduling w My experience was great as always. Brought my RAV in for an oil change and tire rotation. Service was completed quickly and with quality. Scheduling was easy and worked with my schedule. More

Friendly and easy! Zeljko is always so pleasant. Scheduling is easy and the service can be done over my lunch hour while I eat my lunch in the waiting area tables. M Zeljko is always so pleasant. Scheduling is easy and the service can be done over my lunch hour while I eat my lunch in the waiting area tables. Missed having my usual diet coke though, always look forward to that and soda cooler was empty. More

Excellent support Excellent service consultants, particularly Lina and service quality has been great. The IT system recording multiple names per household could be imp Excellent service consultants, particularly Lina and service quality has been great. The IT system recording multiple names per household could be improved. So far so good. More

Went in to test drive a car I had found online. Used car with 3300 miles. Sales rep mentioned “new car” multiple times even though it was obviously a used car. Not a big deal. Ended up buying the vehic with 3300 miles. Sales rep mentioned “new car” multiple times even though it was obviously a used car. Not a big deal. Ended up buying the vehicle, and was told they would wash, clean, and fill with gas. They also said laser measured floor mats would be provided since there were none in the car. They told me all would be done in 2 hours and to come back to pick it up. Once I picked up the car, I realized there was dirt/debris throughout the car and cup holders especially. There was no floor mats or gas placed in the car. When mentioned, I was then told gas and floor mats are not provided for used vehicles at their dealership...entirely contradictory to what they previously said! Needless to say, I was not impressed with that misrepresentation. Then I had to make multiple calls over 2-3 weeks before I received floor mats. I have purchased numerous, lightly used newer vehicles and NEVER have I received push back about a tank of gas and floor mats. These issues and my perception of condescending arrogance from one of the sales managers after addressing them has left a bad taste in my mouth with this dealership. More

Headlights At stop someone told me my driver headlight was out. I was driving out of town for the Thanksgiving weekend the next day. Dan was able to squeeze me i At stop someone told me my driver headlight was out. I was driving out of town for the Thanksgiving weekend the next day. Dan was able to squeeze me in. I am so thankful! More

Awesome service! Every time I have service under Willie's oversite, I ALWAYS leave feeling confident that my car or SUV was fully looked over and that everything has b Every time I have service under Willie's oversite, I ALWAYS leave feeling confident that my car or SUV was fully looked over and that everything has been completely fixed or handled properly. Thank you Willie! Your the best!!! More

Great as usual Have been a customer for over 25 years, maybe longer. Excellent service. No other place to do car business. Thank your for years of wonderful servi Have been a customer for over 25 years, maybe longer. Excellent service. No other place to do car business. Thank your for years of wonderful service. More

Check in Fast I dropped my vehicle off at 8 am, even though my appointment was at 1:oo pm. I was able to come by at 5:30 pm and pick it up at the prescribed time I dropped my vehicle off at 8 am, even though my appointment was at 1:oo pm. I was able to come by at 5:30 pm and pick it up at the prescribed time More