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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

July 08, 2019

Ok work, need better customer service I think the work done was fine, but when the $70 oil change turns into a $1200 brake and AC fix, the least they could do is wash my car and dry the so More

by KATRECKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic
Jul 08, 2019 -

Umansky Toyota responded

Thank you for your service and feedback. I am sorry to hear that this occurred. We care about you as our customer. Please call me at (414) 509-2781. Thank you, Allen Good, Service Manager, agood@andrewtoyota.com

July 07, 2019

Service I have been a customer of Andrew Toyota about 20 years I always leave satisfied. Steve Cicero was courteous from the time he took my keys up until he More

by KADOROBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero, Prentiss Farsee
Jul 08, 2019 -

Umansky Toyota responded

Thank you for your kind words, review, and business. We appreciate having you as one of our loyal customers. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

July 06, 2019

Great service! Excellent service, in and out in a flash. Friendly folks, comfy waiting area. And chocolate chip cookies left on the passenger seat for an “on the way More

by JSHER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Jul 08, 2019 -

Umansky Toyota responded

Thank you for your review and business. We always do our best to get people in and out efficiently. All the best, Allen Good, Service Manager

July 05, 2019

Usual Ecxellence I’ve been going to Andrew Toyota for service for many years. Also, my last three vehicles (two Highlanders and one Camry) were purchased at Andrew Toy More

by garwen17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Ferrigno
Jul 05, 2019 -

Umansky Toyota responded

Your trust is something we never take lightly. Thank you for being a loyal part of the Andrew Toyota family. All the best, Kevin Burgher, GM, kburgher@andrewtoyota.com

July 05, 2019

Outstanding service I have been using Andrew service for 15 years.I have always been treated with RED CARPET service.Your service team is outstanding.I am so proud to tel More

by michaelswork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, Allen Good, A Few Of Our Toyota Certified Techs, John Ferrigno
Jul 05, 2019 -

Umansky Toyota responded

Your referrals are our biggest compliment. Thank you for being a loyal Andrew Toyota customer. All the best, Allen Good, Service Manager, agood@andrewtoyota.com, Service Manager

July 05, 2019

My experience I was pleased with my car buying experience. We made our deal late in the day and still left with the car. We had researched and were ready to buy. Th More

by Rav4H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian, Tori Tomlin
Jul 08, 2019 -

Umansky Toyota responded

I am so glad that everything worked out well. Thank you for your business. Best wishes, Kevin Burgher, GM

July 04, 2019

Considerate and thorough. Got an appointment within 12 hours of calling. The car was ready when promised. Somehow, even on the day before a holiday, they managed to fit in a q More

by Hedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic
Jul 05, 2019 -

Umansky Toyota responded

We try very hard to accommodate all requests to the best of our abilities. Thank you for doing business with us. Best wishes, Allen Good, Service Manager, agood@andrewtoyota.com

July 03, 2019

Vehicle was ready when promised Great customer service. But I’m soooo use to receiving my chocolate chip cookies after my service. Lol!! Didn’t get them this time. Great to offer a l More

by SEPHNO304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
Jul 05, 2019 -

Umansky Toyota responded

Thank you for your business. Sorry about missing out on the chocolate chip cookies. Remind us that you missed it and we'll give you 2 bags next time. All the best, Allen Good, Service Manager, agood@andrewtoyota.com

July 02, 2019

Poor Service! We were going to buy a car, start the process on Saturday, left a deposit and come back on Monday to pick up the car with a cashiers check, because we More

by Iza T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Moore, Jeff Allen
Jul 05, 2019 -

Umansky Toyota responded

We are sorry for the confusion and that you felt disrespected. We take comments like this VERY seriously. We ask everyone the same questions in our finance department in order to provide them with the best service contract options and customer service. Every customer matters to us and we always try to be efficient and respectful to their needs. If there is anything that I can do for you in the future, please feel free to reach out to me. -Kevin Burgher, GM, kburgher@andrewtoyota.com, (414) 228-1450

July 02, 2019

Buy back, and new purchase. I had previously leased my 2016 4Runner from Andrew Toyota, and was at a point where I needed tires and some other maintenance items on the truck. Th More

by CMSHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shalonda McCrory
Jul 05, 2019 -

Umansky Toyota responded

I am so glad that it all worked out so well. Thank you for your business. Please make sure to say Hi when you come in for your first 5K ToyotaCare appointment. All the best, Shalonda McCrory, (414) 228-1450

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