Umansky Toyota

Everyone at Andrew was very helpful to both my daughter and myself. She also beought a vehicle. The owner of the dealership, Andy Schlesinger, was so gracius and so accommodating to both of us. He recomm and myself. She also beought a vehicle. The owner of the dealership, Andy Schlesinger, was so gracius and so accommodating to both of us. He recommended Dave Morris and he was exceptionally nice and helpful. I plan to go back for some more instructions as he said I could. More

While at Andrew Toyota, I had the pleasure of dealing with Prentiss Farsee. He sold me a Camry in 2010. I felt at ease about my car buying experience, which usually brings a lot of anxiety. But he helped with Prentiss Farsee. He sold me a Camry in 2010. I felt at ease about my car buying experience, which usually brings a lot of anxiety. But he helped me and assured me with any uncertainty that I had. I felt very comfortable throughout the whole experience. Since then I have continuously referred Prentiss to many associates and friends. They have all given positive feedback about their experiences. Whenever I am at Andrew Toyota for a scheduled service, if Prentiss spots me, he remembers me and always asks if I am still satisified with my purchase, which I am very pleased. For those reasons, I will continue to refer him to any and everyone that I know is in the market for a new/used car. More

Thomas Ivory made our car buying experience painless. He goes ourt of his way to make sure all of your needs are met and that you are comfortable with the major decision you are about to make. He never make goes ourt of his way to make sure all of your needs are met and that you are comfortable with the major decision you are about to make. He never makes you feel pressured and he is so patient with you. He was so good, we came back 5 months later to buy a second car. Once again, Thomas made sure he was getting us the best deal possible and making sure we were not buying any unnecessary extras. He & the manager even offered to order dinner for us because it was late in the evening when we came to sign papers and pick up the car. He goes above and beyond. I would recommend him to everyone. I don't usually do surveys, but Thomas' service deserves to be recognized. Great guy! More

I came to Andrew Toyota looking to purchase a new toyota tundra. The salesman Dan was very polite and engaging, he was very attentive, and helped me find exactly what i was looking for. He was very knowledg tundra. The salesman Dan was very polite and engaging, he was very attentive, and helped me find exactly what i was looking for. He was very knowledge of the vehicle and was honest and straightforward. When i decided to purchase the staff at Andrew were equally as helpful and made me feel at ease and at home throughout the entire purchase. I was very pleased with my purchase as well as the way Andrew treated me. When looking to purchase a vehicle in the future i will definitely stop at Andrew first. More

Bar None...the best Service Dept. I have ever experienced. I have been getting ym vehicles serviced at Andrew for 13 yrs now and have never had a visit that wasn?t absolutely "top-notch". I w experienced. I have been getting ym vehicles serviced at Andrew for 13 yrs now and have never had a visit that wasn?t absolutely "top-notch". I would highly recommend the Service Dept. for any Toyota or Scion owners out there. They treat you right and save you money over the Fast Lube Oil Changhe centers out there. This is a dealer you can put 110% of your faith and trust in. More

Just moved from North Carolina to Milwaukee and have been in to the dealership twice for a "check engine light". Unbelievable experience! I could have hung out there all day. Pleasant staff who routinely mad in to the dealership twice for a "check engine light". Unbelievable experience! I could have hung out there all day. Pleasant staff who routinely made rounds throughout the dealership updating guest and making sure folks knew they weren't forgotten. Trustworthy... I never felt like they were "upselling" the invoice. Truly felt like they had my best interest at heart. Warm, friendly, trustworthy... I wouldn't go anywhere else. I drove away chuckling and thought, "Hum... I'm not even upset by the fact that I just dropped $240.00." They even send you away with a bag of chocolate chip cookies... and a free car wash. The car looked brand new and is running great. I was very impressed. Congratulations for creating such a great dealership experience. It's quite an anomaly for the industry. ;) C. Lamothe More

Right from the start the service was great. Dan was very energetic, charismatic, and knew what I wanted right away. He was quick to get my attention and all throughout was very helpful by keeping in contact energetic, charismatic, and knew what I wanted right away. He was quick to get my attention and all throughout was very helpful by keeping in contact with me. Everybody else was also helpful and polite. It was the best experience at a dealership I've had. Thank you. More

The customer service provided was good but not excellent because there must be room for improvement. The price could have been better provided we came at a time when the best deals were offered. The sales because there must be room for improvement. The price could have been better provided we came at a time when the best deals were offered. The sales person was friendly and ready to welcome us. The only issue is with the company, that didn't call us ahead of time to inform us about not picking up the car on Wednesday, as scheduled, because it snowed. More

We wish we were given information on the extended warranty before signing the paperwork. We were given a couple minutes to look at the extended warranty options and told how much it would cost per m warranty before signing the paperwork. We were given a couple minutes to look at the extended warranty options and told how much it would cost per month. They only glossed over the total cost of of the extended warranty. I wish we had more time to weigh the different warranty choices. We got the car color and model that we wanted but there were a few options that we didn't want; locking wheel hubs and a cargo net, that would bump up the price. Prentiss tried to get the higher ups to throw in the cargo net but they wouldn't do it. We really didn't want the locking wheel hubs and were first told that we could take them off but would have to buy the standard ones. But at the end of the day they just told us to keep them since it would be too much dinking around. Overall we had a pretty good experience at this dealership. Prentiss did go to bat for us when we had a difference of opinion with the manager. More