Umansky Toyota

My wife and I were looking for a good, safe car for our family and baby that is on the way. We live in northern Illinois and were unable to find the type of used Toyota Camry SE that we were looking for in family and baby that is on the way. We live in northern Illinois and were unable to find the type of used Toyota Camry SE that we were looking for in this area. After searching the internet, I found a vehicle that perfectly matched us at Andrew Toyota. Though Andrew Toyota is over a 1 hour drive from our home, my wife and I decided to make the trip in the hopes of finding our next car. Dave Morris from Andrew Toyota was ready to sit down with us when we arrived and discuss the issues which mattered most to us (safety, quality, low mileage, and price). Dave was amazing through the entire process, and with the help of his Manager who was very considerate of our needs, we drove away in our used Aloe Green 2009 Toyota Camry SE that night. My wife and I are very happy with this amazing 2009 Camry SE that we purchased for a great price, in excellent condition. I am very impressed with Andrew Toyota's commitment to service and efforts to put the customer first which is very difficult to find in a car dealer these days. I am 100% positive that my wife and I will start looking at Andrew Toyota first for the next car that we buy. I highly recommend this dealer, and Dave Morris, especially if you have trouble finding a quality car in the Chicagoland area. More

Andrew Toyota-Scion is not your run-of-the-mill dealership. I can say this from what I have read about and personally experienced with already a number of dealerships. So, in the early morning, we dealership. I can say this from what I have read about and personally experienced with already a number of dealerships. So, in the early morning, we took the 30-minute drive to this dealership hoping to have a different experience from what we already had. Upon our entrance, we were immediately struck by the sunny welcome and friendliness of Mr. Scott Hatton as he inquired how he could be of help. Of course, this is not what my reason for saying they are not your ordinary dealership. Other dealerships did that to us also. But what made the difference is that that friendliness and concern to help us turned out to be genuine. How so? After reaching what I know is an "honest" price based on my own research and while papers are being finalized, I noticed that crossbars are not yet installed which I believe is included in the deal and which I brought to their notice, but because of time constraint on my part, I decided to leave without them. Next day, believing it is just an oversight and wanting to use this if they are true to their motto, "Customer satisfaction is our passion," we returned and after some explanations on both sides, the manager, Mr. Michael Oppermann, gladly promised us we will have the crossbars in 1 week as they are yet to be ordered. By this, we have no doubt they are true to their creed and that they are one of those organization who will do what is just right, however inconvenient. However, we have no idea that the best is yet to come. After a week, we called if the crossbars are ready for pickup, Michael informed us that more than and beyond the crossbars, we are about to receive a sweeter deal - that they went out of their way to include our contract, which has already been finalized 1 week before, under the 0% APR incentive which took effect just 1 day before.This dealership proved themselves to be not fair, not good, but truly outstanding. Our business with them is a pleasure in the true sense of the word. If this review is too long, pardon me, for this is the smallest thing we can do to thank them for their excellent job. Thank you Scott and Michael. We look forward to doing business with you again for our next car. More

Stopped in on a Saturday to test drive the 2010 Prius. Matt was fantastic to work with and very knowledgable. He was patient while I opted to test drive a few different vehicles. No pressure or hard sal Matt was fantastic to work with and very knowledgable. He was patient while I opted to test drive a few different vehicles. No pressure or hard sales tactics were used. He answered all of my questions, and even went out of his way to demonstrate how to enter a coordinate address into the navigation system a few days after I picked up the new vehicle. This is the first vehicle where I was able to take the new vehicle home the same day. Everyone from Matt, to Joyce in Finance, to the team in Service all contributed to a great buying experience. Oh and the lounge is beautiful... will definately use Andrew Toyota for my future maintenance on this vehicle. More

Our overall experience with Steve Butcher was great! He was extremely knowledgeable and helped us make our final car selection, a red 2010 Corolla. The whole process of buying and financing a car at Andre was extremely knowledgeable and helped us make our final car selection, a red 2010 Corolla. The whole process of buying and financing a car at Andrew is simple & quick. We'll be back to work with Steve again. More

We were very pleased with the service we received from Michael Opperman and David Morris. Once we agreed on the price, the deal came together quickly. Thanks David for arranging the car wash it was much Michael Opperman and David Morris. Once we agreed on the price, the deal came together quickly. Thanks David for arranging the car wash it was much appreciated (and above & beyond what I expected)! More

Consistently do good work with fairly accurate estimates. The oil changing service includes car wash and price is very reasonable. I drive 10 miles and past two other dealerships of Toyota to see these peo The oil changing service includes car wash and price is very reasonable. I drive 10 miles and past two other dealerships of Toyota to see these people. I live in West Allis and I find the service and staff are well worth a little extra time and effort on my part to have the peace of mind that I am being treated fairly and respected as a customer. More

My salesperson Prentiss Farsee was very knowledgable and My salesperson Prentiss Farsee was very knowledgable and went above and beyond my expectations. Prentiss did not pressure me and he helped me to My salesperson Prentiss Farsee was very knowledgable and went above and beyond my expectations. Prentiss did not pressure me and he helped me to get the car I wanted. I purchased a 2010 Toyota Camary. Also,the finance department and the service department were awesome. I will refer my family and friends to Prentiss, at Andrew Toyota, he's great! More

Just picked up my 2010 Toyota Venza. So far I love the vehicle. It was such a pleasure working with John and Peter. We never felt rushed and both were very patient and informative when answering our que vehicle. It was such a pleasure working with John and Peter. We never felt rushed and both were very patient and informative when answering our questions. Peter spent over an hour with us to familiarize us with our car and the many features the Venza comes equipped with. Peter and John also left the door open to us with any questions we may have about the car in the future. It was a very positive experience and we would most certainly recommend Andrew Toyota to anyone seaching for a vehicle. The dealership is very clean and all of the staff that we came in contact with were very friendly. THANK YOU JOHN, PETE, AND ANDREW TOYOTA. More

Our salesperson, Matt, was very helpful. We came in late on a Saturday afternoon looking for a new vehicle. Everyone who worked with us was patient and helpful even though they ended up putting in many hou on a Saturday afternoon looking for a new vehicle. Everyone who worked with us was patient and helpful even though they ended up putting in many hours beyond closing to help us. We are very pleased with our new Highlander and feel we were treated respectfully and fairly by the staff at Andrew Toytota. More

During the confusion of the gas pedal recall, I called K.C Han Sales Manager at Andrews Toyota. I found his direct dial number on the Andrews web site and he answered the phone. I expressed my concerns. L K.C Han Sales Manager at Andrews Toyota. I found his direct dial number on the Andrews web site and he answered the phone. I expressed my concerns. Less than 45 minutes after we hung up, Dwayne from Andrews service called asking when I could bring my vehicle in. The appointment was set for 6pm. Less than 6 hours after my first call. I was not amazed at how quickly KC and Andrews addressed, resolved, and repaired the recall item on my 2010 Rav 4. After all it’s Andrews and that's the way they do business. On my drive home that night and during my commute to work the next morning, there was a noticeable difference in the performance of the vehicle which makes me feel confident that the issue has been resolved. I purchased my first Toyota long bed pick-up in 1985. I have owned 4 since then, my wife 3 and stepdaughter 2. I have done business with 3 other Toyota dealers in the Metro Milwaukee Area and 1 in Metro Phoenix. They all look the similar from the outside, all that red and white, but what is noticeably different is what happens on the inside. That is why my wife and I drive across town to an out of the way location and our glad we had the option to choose Andrews Toyota and think you should too. More