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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,744 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,744 reviews

November 13, 2023

They corrected the issues and I am satisfied ad per usual. Never had a problem in the 20 years they have serviced my car. Willie was awesome. More

by THEMCLEODGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Nov 14, 2023 -

Umansky Toyota responded

We appreciate your loyalty over the past 20 years and are thrilled to hear that Willie and our team at Andrew Toyota were able to address your concerns satisfactorily. Your satisfaction and trust mean a lot to us, and we are grateful for the opportunity to continue serving you. If there's anything else we can assist you with, or if you have further feedback to share, please feel free to reach out. We look forward to maintaining the high standards that have kept you coming back over the years. Thank you again for choosing Andrew Toyota! Best regards, Your Andrew Toyota Team

November 13, 2023

Friendly service, but I trust little of what they say. Definitely will up charge when possible More

by msltoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Domagalski, John Endisch
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Nov 15, 2023 -

Umansky Toyota responded

Hello Valued Customer, We appreciate your feedback and are committed to providing transparent and trustworthy service. I'm sorry to hear about any concerns with trust, and we'd like to address them. If you have specific details or questions, please contact Kevin Burgher our GM at 414-228-1450 directly so we can better understand and improve. Thank you for bringing this to our attention.

November 13, 2023

Everyone was courteous and the service was done quickly. The lace to wait was clean and coffee and other beverages were available. More

by tschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
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Nov 14, 2023 -

Umansky Toyota responded

Thank you so much for taking the time to share your positive experience at Andrew Toyota! We're delighted to hear that our team provided courteous service and that you found the waiting area comfortable. Ensuring a clean and inviting space for our customers is a top priority. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

November 10, 2023

My service was done quickly and vehicle issues were clearly communicated. Car was well taken care of. More

by kkrueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
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Nov 10, 2023 -

Umansky Toyota responded

Thank you for your positive feedback! We're pleased to hear that your service was completed quickly, and that your vehicle issues were clearly communicated. Our team is dedicated to providing excellent care for your car. If there's anything else we can do for you or if you have any further comments, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

November 10, 2023

November 9th 2023 I completed my purchase of a Tacoma SR5 with Jessi Cliffer. Jessi and I reviewed my needs and had taken a test drive two days earlier. Jessi was both Authentic and empathetic while we disc More

by Murfmurphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
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Nov 10, 2023 -

Umansky Toyota responded

Thank you, Murfmurphy, for sharing your experience! We're thrilled to hear that Jessi provided authentic and empathetic assistance, helping you find the perfect Tacoma SR5. It's wonderful to know that her confidence in both the vehicles and herself played a key role in your decision. If you ever need further assistance or have additional feedback, please don't hesitate to reach out. We appreciate your trust and look forward to serving you for years to come! Safe travels in your new Tacoma!

November 10, 2023

Professional group of people working to best of their abilities to help the their clients More

by RFARHAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Report | Print
Nov 14, 2023 -

Umansky Toyota responded

Thank you so much for taking the time to share your positive experience with us at Andrew Toyota! We're delighted to hear that our team demonstrated professionalism and worked to the best of their abilities to assist you. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. If there's anything else you need or if you have additional feedback to share, please don't hesitate to reach out. We appreciate your support and look forward to welcoming you back in the future! Best regards, Your Andrew Toyota Team

November 09, 2023

They were alright the typical big city dealership I felt like just a number to them More

by SETTEDAVID9193
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
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Nov 10, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

November 09, 2023

Very helpful in explaining all that needed to be done to my car and answered all my questions in a very courteous an d precise way. More

by Nanadetres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
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Nov 10, 2023 -

Umansky Toyota responded

Thank you for sharing your positive experience with Andrew Toyota! We're thrilled to hear that our team was very helpful in explaining all the necessary car maintenance and answered your questions in a courteous and precise manner. Providing clear and thorough information is a priority for us. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your feedback and look forward to serving you again. Best regards, Your Andrew Toyota Team

November 09, 2023

The Service Department and their staff are always stellar!, keep the patron aprised of alld evelopments and costs! More

by LOUISW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Najwa Muna, Stacy Hernandez, LINA SCHMOLDT
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Nov 10, 2023 -

Umansky Toyota responded

Thank you for your wonderful feedback regarding our Service Department at Andrew Toyota! We're delighted to hear that our team has consistently provided stellar service. Keeping you informed of all developments and costs is crucial, and we're glad to know that you appreciate our efforts. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out. We value your continued trust and look forward to serving you again. Best regards, Your Andrew Toyota Team

November 08, 2023

I really appreciated the speed of service and the professionalism. It really helped me to complete my day. More

by S Boateng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Report | Print
Nov 09, 2023 -

Umansky Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that our speed of service and professionalism made a positive impact on your day. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Safe travels, and we look forward to serving you again. Best regards, Your Andrew Toyota Team

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