Umansky Toyota

Umansky Toyota responded

Thank you for your kind words! We're delighted to hear that Jessi provided you with a joyful and seamless experience, helping you into your new Rav4 with ease. We'll be sure to pass along your appreciation to Jessi. If you ever have more needs or questions in the future, please don't hesitate to reach out. We're here to assist you! Warm regards, Your Andrew Toyota Team

Umansky Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that Allan Goode provided great care, and Norm the mechanic was able to identify and address issues with your car. Your satisfaction is our priority, and we're here to ensure your vehicle is in top condition. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! Best Regards, Your Andrew Toyota Team

Umansky Toyota responded

Thank you for your kind words! We take pride in our well-organized and efficient team, and we're delighted that you found our staff to be well-trained, knowledgeable, and possessing good people skills. Your feedback is greatly appreciated, and if you ever need any assistance in the future, please don't hesitate to reach out. We're here to serve you! Best Regards, Your Andrew Toyota Team

Umansky Toyota responded

Thank you for the 5-star review! We're delighted to hear that we could accommodate you, even if you were a bit late. Being recognized as the best dealer garage you've ever worked with means a lot to us, and we appreciate your feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out. We're here to assist you! Warm regards, Your Andrew Toyota Team

Umansky Toyota responded

Thank you for your feedback! We appreciate your suggestion regarding the paperwork discussion before payment. We'll take this into consideration as we aim to improve our service experience. Your input helps us serve you better, and we're committed to enhancing our customer service. If you have any more insights or questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best Regards, Your Andrew Toyota Team

Umansky Toyota responded

Dear Valued Customer, Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our dealership. Our team is dedicated to ensuring that our customers find the perfect vehicle that meets their specific criteria, and it's wonderful to know that we were able to do just that for you. Your kind words about our knowledge and efficiency mean a lot to us, as we always strive to provide the best service possible. If you ever have any more specific criteria or need assistance in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you once again for choosing us, and safe travels in your new vehicle! Best regards, Your Team at Andrew Toyota

Umansky Toyota responded

Dear valued customer, Thank you so much for taking the time to share your positive experience with us in this wonderful 5-star review! We are delighted to hear that you had a great visit to our service center. We are dedicated to providing excellent customer service, and your feedback about our early appointment, knowledgeable staff, informative communication, and quality work truly motivates us. It's fantastic to know that our efforts in keeping you informed and providing top-notch service were appreciated. We're glad that the TV in our waiting area added to your comfort, and we can't wait to welcome you back for your next service. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! Thank you again for choosing us, and we look forward to serving you again soon. Best regards, Your Team at Andrew Toyota

Umansky Toyota responded

Hello Valued Customer, Thank you so much for being a loyal customer of Andrew Toyota and for taking the time to leave us a review! We're thrilled to hear that you've been consistently happy with our service department over the years. Customer satisfaction is our top priority, and we truly appreciate your trust in us. We're always striving to improve and provide the best experience possible for our valued customers. Once again, thank you for choosing Andrew Toyota for your automotive needs, and we look forward to serving you for many more years to come! Best Regards, Your Team at Andrew Toyota

Umansky Toyota responded

Hello Lana, We're thrilled to hear that you had such a positive experience with our team at Andrew Toyota! Going above and beyond to assist our customers is always our goal, and we're delighted to know that our team did just that for you. Thank you for taking the time to share your feedback. Your kind words mean a lot to us and motivate us to continue delivering exceptional service. If you ever have more requests or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again and provide you with the same level of excellence you've come to expect from us. Safe travels, and thank you for choosing Andrew Toyota!

Umansky Toyota responded

Hi Susan, Thank you so much for taking the time to leave us 5-star review! We're delighted to hear about your positive experience with our service department. It's wonderful to know that you enjoy working with your service representative. Providing excellent customer service is a top priority for us, and we're thrilled to hear that you've had a great rapport with our team. We truly appreciate your support and your kind words. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Your Team at Andrew Toyota