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Umansky Toyota

Milwaukee, WI

4.7
6,720 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,720 reviews

August 24, 2023

Andrew was very professional, knowledgeable, and friendly. Our purchasing experience was smooth and pretty efficient. More

by JM88
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
Aug 24, 2023 -

Umansky Toyota responded

Hello, We greatly appreciate your kind words and positive feedback about your experience with Andrew. It's fantastic to hear that he provided you with professional, knowledgeable, and friendly service during your purchasing process. Ensuring a smooth and efficient experience for our customers is a top priority for us. We will make sure to pass on your compliments to Andrew for his exceptional assistance. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing Andrew Toyota, and we hope to serve you again in the future.

August 24, 2023

Wonderful service clean staff is great to work with Willy is the best would recommend Andrew More

by OZZY420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Aug 25, 2023 -

Umansky Toyota responded

Hello, Thank you for your glowing review of our service at Andrew Toyota! We're thrilled to hear that you had a wonderful experience and that you found our staff to be great to work with. It's fantastic that Willy stood out to you – we'll make sure to pass on your kind words to him. Your recommendation means a lot to us, and we're grateful for your support. Providing exceptional service is our goal, and we're glad that it's reflected in your visit. If you ever need anything in the future or have more feedback to share, please don't hesitate to reach out. We look forward to the opportunity to serve you again at Andrew Toyota and continue delivering top-notch service. Safe travels, and thank you again for your positive review!

August 24, 2023

Took my vehicle in to get a oil change found that the oil level was way over full took it back they made it to the proper level. Took my vehicle in for another oil change. Check the oil At the dealership an More

by Good morning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Good
Aug 25, 2023 -

Umansky Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 24, 2023

Very organized intake process and clean facilities. Good communication and waiting area. Real convenient to access. More

by jimhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Aug 25, 2023 -

Umansky Toyota responded

Hello Jim, We're delighted to hear that you had a positive experience during your visit to Andrew Toyota! It's fantastic that you found our intake process to be well-organized and our facilities clean. Effective communication and a comfortable waiting area are important aspects of customer satisfaction, and we're glad to know that they met your expectations. Convenience is a priority for us, and we're pleased to learn that our location is easily accessible for you. Thank you for taking the time to share your thoughts about your experience. Your feedback is valuable to us as we continue to strive for excellence in serving our customers. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out. We look forward to welcoming you back in the future and providing you with another great experience at Andrew Toyota!

August 23, 2023

Friendly, professional service delivered when promised if not earlier. Will continue using Andrew Toyota service More

by ROBERTLSMITH531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Endisch, Cody Wagner
Aug 23, 2023 -

Umansky Toyota responded

Hello, We greatly appreciate your positive feedback about your experience with Andrew Toyota's service! Providing friendly, professional service that's delivered as promised or even earlier is our goal, and we're thrilled to have earned your continued trust. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Andrew Toyota, and we look forward to continuing to provide you with excellent service!

August 23, 2023

Finished the work promptly. No hidden surprises. Washed the car before handing it back. Offered complimentary sodas. More

by RepeatCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Aug 23, 2023 -

Umansky Toyota responded

Hello, Thank you for sharing your positive experience at Andrew Toyota! We're glad to hear that the work was completed promptly and without any unexpected surprises. Providing additional services like washing the car and offering complimentary amenities is part of our commitment to ensuring a positive customer experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you well again!

August 23, 2023

I liked the fact they are very organized. I appreciated the shuttle program. My advisor Allen was on top of everything! More

by Rcamuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
Aug 23, 2023 -

Umansky Toyota responded

Hello, Thank you for sharing your positive experience at Andrew Toyota! We're glad to hear that you had a great visit, from the efficient scheduling to the quick service and the modern touch of receiving the checklist by email. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service!

August 23, 2023

The amount of emails I am getting is BEYOND excessive! I feel like I’m being stalked for a review. Ask once, not 27 times! More

by ltelford07
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
None
Aug 23, 2023 -

Umansky Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 23, 2023

Have purchased 4 vehicles from Andrew and have had all my service done there as well. Top notch service!!! More

by gdayton604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno
Aug 23, 2023 -

Umansky Toyota responded

Hello, Thank you for your loyalty and for sharing your positive experience with us at Andrew Toyota! We're thrilled to hear that you've purchased multiple vehicles from us and have consistently received top-notch service. Your support means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service for years to come!

August 22, 2023

The entire team at Andrew Toyota was great. Deandre, management and Ella in Finance were total professionals. More

by RBH522000
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
Aug 22, 2023 -

Umansky Toyota responded

Hello, Thank you for sharing your positive experience at Andrew Toyota. We're thrilled to hear that our entire team, including Deandre, our management, and Ella in Finance, provided you with exceptional service. At Andrew Toyota, we strive to deliver professional and outstanding customer experiences to everyone who walks through our doors. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in us, and we hope to have the opportunity to serve you again in the future.

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