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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,930 Reviews
Call Service Center (414) 626-1748

3,930 Reviews of Umansky Toyota - Service Center

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September 29, 2022

My service guy was attentive and courteous. He alerted me of all aspects,what was done and what needed doing. Good service. Only downside was I usually get a bag of.cc cookies🙁 More

by AZANDEAN2
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Mike Schmidt, Cody Wagner
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Oct 03, 2022 -

Umansky Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. - The Team at Andrew Toyota

September 29, 2022

I have been coming to Andrew for 42 years and have always been pleased with the service and the work that has been done on my cars. More

by RMURTHA2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno, Mike Schmidt, Cody Wagner
Report | Print
Oct 03, 2022 -

Umansky Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. - The Team at Andrew Toyota

September 28, 2022

Love it will go to no one else Always satisfied. The place is clean and the bathroom is very clean. And you can't beat the refreshments and little treats. More

by BONITASOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Najwa Muna, Moriah Brown, Stacy Hernandez, LINA SCHMOLDT
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Sep 30, 2022 -

Umansky Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. - The Team at Andrew Toyota

September 28, 2022

Friendly service. Not as prompt as my former Toyota dealer in greeting you Jon arrival and seeing what is needed. Good info given. Diagnostic fee credit to repair cost More

by PeggyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, Mike Schmidt
Report | Print
Sep 30, 2022 -

Umansky Toyota responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Team at Andrew Toyota

September 28, 2022

Was disappointed w/wait time and photo taking prior to service. Service has generally declined. More

by Hellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Report | Print
Sep 30, 2022 -

Umansky Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. - The Team at Andrew Toyota

Oct 01, 2022 -

Hellie responded

The person who checked me in said they were “just taking a few pictures” of my car before they took it into the shop. It seemed to me that they were taking pictures in case there were accusations of damage happening in the shop. If you have to do that, I don’t trust you with my car. I was also disappointed that you stopped washing cars. Other dealers have stopped too, but they give coupons for free car washes at other providers. I and another client both saw our cars waiting for checkout for a considerable amount of time, and we both had to chase down paperwork.

September 27, 2022

Jessie made it so easy even though it was complicated. We appreciated all she did. More

by Lauramartin975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
Report | Print
Sep 29, 2022 -

Umansky Toyota responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Jessie went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! - The Team at Andrew Toyota

September 27, 2022

GREAT DEALERSHIP FROM STEVE SALES TO SLL THE SERVICE FOLKS. YOU ARE THE BEST AND HOPE YOU CAN KEEP IT UP 👌👍❤️ More

by DANLANDIS46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, Cody Wagner
Report | Print
Sep 29, 2022 -

Umansky Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. - The Team at Andrew Toyota

September 26, 2022

Great service! Excellent work and fantastic customer service and care of vehicle. Highly recommend dealership to families and friends More

by DENNIS.STOKES26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Sep 28, 2022 -

Umansky Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. - The Team at Andrew Toyota

September 26, 2022

Service was quick and efficient. My wait was comfortable. The staff were polite and informative. More

by Robindhedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Report | Print
Sep 28, 2022 -

Umansky Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Team at Andrew Toyota

September 26, 2022

Online appointment scheduling interface needs work. "From your home in Waukesha..." No. Glendale. Then I waited for ten minutes and didn't even get into the service bay because of the long line. I had More

by SBFORAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ferrigno
Report | Print
Sep 28, 2022 -

Umansky Toyota responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. - The Team at Andrew Toyota

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