Umansky Toyota - Service Center

They are always very professional, and courteous, it’s very obvious, that they take customer service very seriously, because, I have never had a bad experience at this service department in the many years very obvious, that they take customer service very seriously, because, I have never had a bad experience at this service department in the many years ( decades) that I have been using them for all of the service needs for myself, as well as my entire family.. definitely a top notch facility, it’s worth the 1 hour and 20 minute drive!!!!!!! More

The service people are always pleasant, but the last two times I have been in I've never received a call when my car was done and even though I left a message I never received a call back from my service ad times I have been in I've never received a call when my car was done and even though I left a message I never received a call back from my service advisor so I just went to pick up the car when I had asked that it be ready and he couldn't be located anywhere so someone else took care of getting my car back to me. They also don't pay any attention to what I tell them when I check the car in they do whatever they feel like doing and report on things that I've already discussed with them. I ordered a tail light cover about a year ago and they said they would contact me when it came in, I never received a call about it and each time I brought my car in afterward I asked about it and they say they'll check and nobody ever says anything about it so I'm still driving around with a broken taillight, some of the advisors have been there a long time and do a great job otherones don't seem to care. More

Great service from Willy and technicians. Clean showroom and good customer service. Prices are high Clean showroom and good customer service. Prices are high More

All of my experiences at Andrew Toyota’s Service Dept. have been excellent. I never need to worry about my car being repaired correctly. Because of their great service department, I drive from Racine, WI have been excellent. I never need to worry about my car being repaired correctly. Because of their great service department, I drive from Racine, WI to Andrew Toyota, going right by the Toyota dealership in Racine. More

Excellent customer services & efficient technicians. Do everything possible to make your car running good. Check it out! Do everything possible to make your car running good. Check it out! More

Very nice people & friendly, good service, especially the service representative Willy, we are very satisfied! the service representative Willy, we are very satisfied! More

All the work wasn’t done the first time. They couldn’t find the car when we came to pick up. Things were eventually remedied, but the experience fell short of expectations. They couldn’t find the car when we came to pick up. Things were eventually remedied, but the experience fell short of expectations. More

I always get great customer service. I had my car in the body shop. Asked them to have oil changed. Everything was done when I picked up my car. I had my car in the body shop. Asked them to have oil changed. Everything was done when I picked up my car. More

Check in was fast with the cost amount given. Work was done promptly and in a short amount of time while I waited. Work was done promptly and in a short amount of time while I waited. More

I always have great service at Andrew Toyota. The appointment is easy to make and the work is done quickly and correctly. The appointment is easy to make and the work is done quickly and correctly. More