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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,930 Reviews

3,930 Reviews of Umansky Toyota - Service Center

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September 12, 2022

I had an appointment to come in and get my visor replaced I sat there for at least 30 minutes waiting and then I can’t remember the persons name courier somebody came out to see me and then told me that oops More

by LINDACHADHA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
Sep 14, 2022 -

Umansky Toyota responded

LINDACHADHA, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Andrew Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. - The Team at Andrew Toyota

Sep 14, 2022 -

LINDACHADHA responded

Just 1 little snafu otherwise always great service.

September 09, 2022

Cory Wagner did an excellent job communicating with me while I was waiting. Unfortunately, I took 3 hours to get an oil change and tire rotation - which I find unacceptable with an appointment arranged. C More

by jimricksecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Sep 13, 2022 -

Umansky Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Team at Andrew Toyota

September 09, 2022

Service writers are personable and are straight forward on time needed to do the work. That makes it easy coming to you for service. More

by AHOLVERSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Endisch
Sep 13, 2022 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Team at Andrew Toyota

September 08, 2022

Friendly, knowledgeable staff, very clean facility, fast service and very clean and comfortable waiting area. More

by jeffdrozdov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Sep 12, 2022 -

Umansky Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Team at Andrew Toyota

September 07, 2022

Changed price after quote and couldn’t give any reason. Too many visits for the same issue which means they aren’t fixing the problem, just putting a bandaid on it. More

by SARAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Sep 09, 2022 -

Umansky Toyota responded

SARAH, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. - The Team at Andrew Toyota

September 07, 2022

I received Great service. Good service advisor- Cody. They are very Prompt and thorough and priced reasonably. More

by Suuze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Sep 09, 2022 -

Umansky Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Team at Andrew Toyota

September 07, 2022

Great service from the hard working service center staff at the dealership I went to. More

by HAVE1GREATDAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs
Sep 09, 2022 -

Umansky Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - The Team at Andrew Toyota

September 06, 2022

Very fast, professional, and courteous service. I always know my car is in good hands. More

by MilwaukeeReviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Sep 08, 2022 -

Umansky Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Team at Andrew Toyota

September 05, 2022

I got an Oil change and tire rotation in under an hour — surpassing all my expectations again. More

by BOELDT60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name — but he was great, A Few Of Our Toyota Certified Techs
Sep 07, 2022 -

Umansky Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Team at Andrew Toyota

September 03, 2022

Willie is the best service technician. He is easy to work with, and I love his sense of humor. More

by KWWNSLYV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Sep 07, 2022 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Team at Andrew Toyota

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