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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,927 Reviews

3,927 Reviews of Umansky Toyota - Service Center

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June 04, 2024

Your new video system showing my vehicle that your are inspecting is the best thing I’ve seen from a dealer in a long time. More

by ALARGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jun 05, 2024 -

Umansky Toyota responded

Hi, Thank you for your positive feedback! We're thrilled to hear that you appreciate our new video system for vehicle inspections. Providing transparency and detail is important to us, and we're glad you find it valuable. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

June 01, 2024

Customer service is so 👌 awesome the waiting area is comfortable sometimes the l price is so expensive 😅 overall I guess you get what you pay for. Our vehicle is always done right thanks Toyota 😊 More

by Shorty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Vallier, Andrew C. Schlesinger, Cristian Coroian, John Endisch, A Few Of Our Toyota Certified Techs, Cody Wagner, Jacob Windom
Jun 03, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that you find our customer service awesome and our waiting area comfortable. We understand concerns about pricing but strive to provide quality service. We appreciate your trust in Toyota and look forward to serving you again in the future.

May 31, 2024

Always fast and reliable. Willie Willitt has been taking care of my cars for a long long time. More

by JHankwitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger, Willie Willett
Jun 01, 2024 -

Umansky Toyota responded

Hi, Thanks for your loyalty and kind words! We're thrilled to hear that Willie has been providing you with fast and reliable service over the years. We're here for you whenever you need us!

May 30, 2024

To who it may concern,forthe money I wasn't given a variety to choose. 🤫 More

by John Neddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Oppermann, Cristian Coroian, John Ferrigno, Mike Schmidt, Cody Wagner, Mark Kelly, LINA SCHMOLDT
Jun 01, 2024 -

Umansky Toyota responded

Hi John, Thank you for your feedback. We're sorry to hear you weren't satisfied with the variety of options available. Please reach out to Kevin Burgher, GM at 414-228-1450 so we can address your concerns and improve your experience.

May 30, 2024

I encountered a few problems with my truck 2 days before heading out of town and Cody scrambled to get me an appointment and get the parts onsite. That meant so much for him to do that- he could’ve easily s More

by smeyer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
May 31, 2024 -

Umansky Toyota responded

Hi, Thank you for sharing your experience! We're delighted to hear that Cody provided exceptional service and went above and beyond to get your truck ready before your trip. We're proud to have such dedicated team members. We appreciate your feedback and look forward to serving you again.

May 30, 2024

The dealership is clean, you have friendly people there. I am usually satisfied with the service at this location. I am considering going somewhere else. I was not happy with the last service rep I worke More

by Bnduncan37@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 31, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback. We're glad to hear you appreciate our clean dealership and friendly staff. We're sorry to hear about your recent experience with our service rep. Please reach out to Allen Good, our Service Manager, at 414-228-1450 so we can address your concerns and ensure your satisfaction

May 30, 2024

I have dealt with AndrewToyota in the past and was always satisfied. Service and personnel were very professional and friendly. More

by mimiruss64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 31, 2024 -

Umansky Toyota responded

Hi, Thank you for your continued support! We're delighted to hear that you've always been satisfied with our service and staff. We appreciate your kind words and look forward to serving you again in the future.

May 30, 2024

I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! More

by donna.fletcher
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT
May 31, 2024 -

Umansky Toyota responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that our service department's expertise and care met your expectations. We appreciate your feedback and look forward to continuing to provide you with professional and attentive service.

May 29, 2024

Competent and attentive service. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. More

by Hnchudfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 31, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're pleased to hear that Sasha and Mike provided competent and attentive service, effectively communicating and responding to your questions promptly. We appreciate your business and look forward to serving you again.

May 27, 2024

My car's water pump broke right before I was leaving for 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after More

by Hilary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
May 27, 2024 -

Umansky Toyota responded

Hi Hilary, Thank you for sharing your experience! We're glad Zee was able to assist you, even during a hectic time. Providing excellent service is our priority, and we're thrilled to hear that you're extremely pleased with us. If you ever need anything else, don't hesitate to reach out.

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