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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,927 Reviews
Call Service Center (414) 626-1748

3,927 Reviews of Umansky Toyota - Service Center

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May 14, 2024

Great Communication with Customer. Kept me up to date with progress. Informed me of costs. More

by jnelsonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
May 15, 2024 -

Umansky Toyota responded

Hi! Thank you for your feedback! We're glad to hear that you appreciated our communication and updates throughout the service process. If you have any further questions or need assistance, feel free to reach out to us anytime.

May 14, 2024

My vehicle keeps draining the battery, but Andrew's service tells me there's nothing wrong with the vehicle. I've been through 3 batteries in 18 months. Andrew supposedly fixed the problem last time, b More

by terrysmirl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unko, Mike Schmidt
Report | Print
May 15, 2024 -

Umansky Toyota responded

Hi! We're sorry to hear about your ongoing battery issues. Please reach out to Allen Good, our Service Manager, at 414-228-1450, so we can further investigate and resolve this matter for you. We appreciate your patience and understanding.

May 12, 2024

Was good experience for oil change. Dropped car off and waited for it to be srrviced. More

by rodneybochek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
May 14, 2024 -

Umansky Toyota responded

Hi Rodney, We're pleased to hear you had a good experience with your oil change at Andrew Toyota, Rodney. If you have any further questions or need assistance, feel free to reach out.

May 11, 2024

CODY WAS VERY KIND FRIENDLY INFORMATIVE ABOUT FUTURE REPAIRS CALLED WHEN CAR WAS READY nice More

by DELORIS GUTTER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, Mike Schmidt, Cody Wagner, Jacob Windom
Report | Print
May 12, 2024 -

Umansky Toyota responded

Hi! Thanks for sharing your experience! We're delighted to hear that Cody provided you with kind, friendly, and informative service. If you have any further questions or need assistance, feel free to reach out.

May 09, 2024

Excellent service by Willie and the team as always. Having the video walk through of service items was very helpful. More

by DCONNOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
May 10, 2024 -

Umansky Toyota responded

Hi, We're thrilled to hear that Willie and our team provided you with excellent service! We're glad the video walk-through of service items was helpful for you. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Andrew Toyota!

May 08, 2024

Other than going into a black hole when calling for service info service was very good. More

by SSHOENER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Report | Print
May 10, 2024 -

Umansky Toyota responded

Hi, We're glad to hear you had a good service experience overall! We apologize for any inconvenience with our phone system. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Andrew Toyota!

May 07, 2024

The price I was charged was way too much. I got screwed and will never have this work done again at Andrew service center More

by GAILANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Report | Print
May 03, 2024

Service is done in a timely manor and done right the first time. Willy listens to any complaints I have and relays them to technician working on my car. Except for one sticky problem which has never be More

by JOYCEHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
May 06, 2024 -

Umansky Toyota responded

Hi! Thank you for your feedback. We're glad to hear that your service was completed in a timely manner and done right the first time. We appreciate your loyalty to Andrew Toyota. Please reach out to us about the persistent issue you're experiencing so we can address it accordingly. We're here to help!

April 25, 2024

Very helpful! Prompt service and friendly staff. Accommodating to my needs! Would refer to friends! More

by CAROLYN.KUSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs
Report | Print
Apr 26, 2024 -

Umansky Toyota responded

Hi Carolyn, Thank you for your kind words! We're delighted to hear that you found our staff helpful, our service prompt, and our team accommodating to your needs. We appreciate your recommendation and look forward to assisting you and your friends in the future.

April 25, 2024

Concerning the 2020 Highlander recall: I took my car in and was told the front bumpers were damaged (hitting a pothole). I was told to have them replaced at my own cost before new hardware was added. Ove More

by DMGART
Recommend Dealer
No
Employees Worked With
John Endisch
Report | Print
Apr 26, 2024 -

Umansky Toyota responded

Hi! We're sorry to hear about the confusion regarding your 2020 Highlander recall. We understand your frustration and want to help resolve this issue promptly. Please reach out to Allen Good, our Service Manager, at 414-228-1450. He'll assist you in addressing this matter and ensuring it's resolved to your satisfaction.

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