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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,932 Reviews

3,932 Reviews of Umansky Toyota - Service Center

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April 18, 2024

Everything about this process was made so easy. I was notified through both my car and the app that service was needed. I made the appointment without having to call and then got a phone call to e More

by Fujiko8825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandre Anderson 10/10, Mike Schmidt
Apr 19, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're thrilled to hear that your service experience at Andrew Toyota was easy and convenient. If you need anything else or have any questions, feel free to reach out. We appreciate your feedback and hope to see you again soon!

April 16, 2024

The service was great! They even had a little bag of cookies waiting on my passenger seat when I got my car back! More

by Soutarl17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Apr 18, 2024 -

Umansky Toyota responded

We're thrilled to hear that you had a great service experience with us at Andrew Toyota! If you need anything else or have any questions, feel free to reach out.

April 16, 2024

Excellent service department! Zee is thorough and clear about work needed and general advice. I trust the Toyota experts. More

by MOFORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Apr 18, 2024 -

Umansky Toyota responded

Thank you for your kind words! We're delighted to hear about your excellent experience with our service department, especially with Zee. If you have any further questions or need assistance, feel free to reach out.

April 11, 2024

The process is always smooth and everyone is nice and pleasant. Unfortunately, I was there because my last service was not completed as it could have. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Apr 12, 2024 -

Umansky Toyota responded

Hi Bob, We're sorry to hear about your previous service experience. We'll do everything we can to make sure your next visit is up to our standards. Thank you for sharing your feedback, and we hope to improve your experience with us.

April 08, 2024

John was a nice guy but I don't think I'll be back at Andrew Toyota ever again. When I take my car to any shop I expect a loaner vehicle. Luxury car dealers do it so does that mean I should go buy a Cadi More

by Clint Rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs, John Ferrigno
Apr 09, 2024 -

Umansky Toyota responded

Hi Clint, Thank you for sharing your feedback with us. We're sorry to hear about your experience, and we apologize for any inconvenience caused. We understand your concerns regarding loaner vehicles, and we strive to provide the best service to our customers. We'd like to address your concerns directly, so please feel free to reach out to our Service Manager, Allen Good, at 414-228-1450. We value your business and would appreciate the opportunity to make things right. Best regards, Andrew Toyota

April 08, 2024

Doing service at Andrew Toyota was hassle-free and easy. Cody is awesome and kept me updated on the progress. A+ More

by bryschflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Apr 09, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're delighted to hear that your service experience at Andrew Toyota was hassle-free and easy. We're glad Cody provided you with excellent service and kept you updated on the progress. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We appreciate your support and hope to serve you again soon!

April 08, 2024

We have been working with John for several years and will continue to do so. More

by daylegamache
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Endisch
Apr 09, 2024 -

Umansky Toyota responded

Thank you for your continued loyalty and support! We're glad to hear that you've been working with John for several years and plan to continue doing so. If you ever need anything else or have further feedback, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again!

April 05, 2024

Always quick and professional. The only place I have my car serviced No thank you More

by Sean123
Recommend Dealer
Yes
Apr 06, 2024 -

Umansky Toyota responded

Thank you for your wonderful review! We're delighted to hear that you're pleased with our quick and professional service. We truly value your loyalty and trust in us as the sole destination for your car servicing needs. Your feedback is invaluable to us. No thank you needed – it's our pleasure to serve you!

April 04, 2024

Fast service, got my second key fab which they programmed, settings different now, can’t figure out how to get old settings back More

by Amkaminsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Apr 05, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're glad to hear that you received fast service and that we were able to program your second key fob for you. We apologize for the inconvenience regarding your settings and would be happy to assist you in getting them back to your preferences. Please feel free to reach out to us, and we'll do our best to help. We appreciate your business at Andrew Toyota!

Apr 05, 2024 -

Umansky Toyota responded

Thank you.

April 04, 2024

Good service completed within the promised time. Friendly and professional people. Comfortable waiting area at Andrew Toyota. More

by PFOSTER2
Recommend Dealer
Yes
Employees Worked With
John Endisch, John Endisch
Apr 05, 2024 -

Umansky Toyota responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service team at Andrew Toyota and that everything was completed within the promised time. If you need anything else or have further feedback, feel free to let us know. We value your business at Andrew Toyota!

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