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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,928 Reviews

3,928 Reviews of Umansky Toyota - Service Center

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October 25, 2020

Everything was done on time, service was excellent, pickup went smoothly. I really like that there was no out of pocket cost to me. Thanks! More

by DARNOLD7010
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs
Oct 26, 2020 -

Umansky Toyota responded

Hello, Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad Zeljko was able to help, and we hope to see you again! Customer Service is Our Passion Service Manager Allen Good

October 24, 2020

Willie in service is knowledgeable, practical, helpful and fun. He diagnosed current and future repair possibilities in a reasonable way was not obvious in upsetting. More

by SSMITHXX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 25, 2020 -

Umansky Toyota responded

Thank you for the kind words for Willie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Service Manager Allen Good

October 23, 2020

Not the kind of service or treatment I am used to. I will look for another toyota dealer shop for my car. Very unhappy. Crap More

by MARICORDOVEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Schmidt
Nov 09, 2020 -

Umansky Toyota responded

Hello Maria, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Service Manager Allen Good

October 23, 2020

Great customer service and very friendly staff! Worked with me right away as I drove into the service. Didnt have to wait! Very helpful workers! More

by SHYANNEYANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Oct 25, 2020 -

Umansky Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Service Manager Allen Good

October 23, 2020

Always get great service there! Willie has been my contact person for many years and He definitely makes you feel like family! I would definitely recommend Andrew Toyota to anyone. More

by TRUDY.JONAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 25, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Service Manager Allen Good

October 22, 2020

This is the first time that I'm ever leaving a review for any company. The customer service given by Willie Willett cannot be ignored, it was great! I purchased a used Toyota Venza, from a different used ca More

by dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 22, 2020 -

Umansky Toyota responded

Thank you for the awesome review and recommendation for Andrew Toyota! We love hearing that Willie was able to provide you with the best buying experience. Please feel free to reach out if you have any questions or need any additional assistance. Enjoy! Customer Service is Our Passion Service Manager Allen Good

October 22, 2020

I love getting my oil changed here. The staff is super friendly and they are very curious. I feel like my car is being well taken care of. I haven’t had any issues with the services I get from Andrew T More

by IAN_GILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs, John Ferrigno
Oct 25, 2020 -

Umansky Toyota responded

We are very happy, Ian, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Service Manager Allen Good

October 21, 2020

I went there since I had service from a purchase. It took a very long time to get an oil change (2-1/2 hours.) More

by smith.adrin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cody Wagner
Nov 07, 2020 -

Umansky Toyota responded

Hello Adrin, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If there is anything we can do to turn this around for you, please don’t hesitate to reach out to me directly. Allen Good Service Manager

October 21, 2020

It is always a great experience taking my car to Andrew for service. Willie as my service tech makes sure our vehicle service is current, and helps us to plan on work needed for our next visit. More

by JGHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Oct 21, 2020 -

Umansky Toyota responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive service experience working with Willie here at Andrew Toyota. Service Manager Allen Good

October 21, 2020

Great customer service. Great communication ensuring I knew what was going on with the service being performed. Safe and clean environment while in the facility. More

by mee.thao4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
Oct 21, 2020 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Happy Driving! Service Manager Allen Good

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