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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,933 Reviews
Call Service Center (414) 626-1748

3,933 Reviews of Umansky Toyota - Service Center

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February 06, 2024

The text messages and emails border on harassment, I really wish I could inquire about something without being berated every hour of every day More

by betancourtajp
Recommend Dealer
No
Employees Worked With
Cody Wagner, Cody Wagner
Report | Print
Feb 09, 2024 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 06, 2024

I just did They are efficient. They explain everything. I do not have to wait long. More

by LUB1952
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Cody Wagner
Report | Print
Feb 09, 2024 -

Umansky Toyota responded

Thank you for sharing your experience! We're glad to hear that you found our service efficient, informative, and prompt. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback!

February 06, 2024

Very helpful and can tell he's great at his job He was very helpful and you could tell he was very good at his job More

by lheckman12
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, Zeljko Blagic
Report | Print
Feb 09, 2024 -

Umansky Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're delighted to hear that you found our team member helpful and skilled at their job. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support!

February 05, 2024

It was a pleasant experience I was contact immediately when my vehicle maintenance was completed and had no charge More

by abrown51095
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Feb 06, 2024 -

Umansky Toyota responded

We're delighted to hear that you had a pleasant experience with us! Thank you for sharing your positive feedback about our prompt communication and complimentary maintenance service. We appreciate your business and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

February 03, 2024

Always trust it will be good service. Staff is friendly and communicates well. Amenities have gotten worse. More

by JWRIGHT36
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Cody Wagner
Report | Print
Feb 06, 2024 -

Umansky Toyota responded

Hello Valued Customer, Thank you for your feedback. We're pleased to hear that you trust in our service and find our staff friendly and communicative. We apologize for any decline in our amenities and appreciate your understanding. We'll take your comments into consideration as we strive to improve our overall experience. If you have any further concerns or suggestions, please feel free to share them with us.

February 03, 2024

Cody was very professional and dealt with a complicated process involving Carvana and their warranty process. He stayed on top of everything and made sure I was informed every step of the way. He is a grea More

by tuckerdoo62
Recommend Dealer
Yes
Employees Worked With
Cody Wagner, Cody Wagner
Report | Print
Feb 06, 2024 -

Umansky Toyota responded

Hello Valued Customer, Thank you for your kind words about Cody! We're thrilled to hear that he provided you with professional and attentive service, especially during a complicated process with Carvana and their warranty. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

February 01, 2024

John F is always so nice and helpful. He managed to order my tires and install them so I could have new tires during that snow storm we had. More

by Shernan7
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, John Ferrigno
Report | Print
Feb 02, 2024 -

Umansky Toyota responded

Hello Valued Customer, Thank you for sharing your experience! We're delighted to hear that John F provided you with excellent service and went above and beyond to ensure you had new tires installed, especially during the snowstorm. We appreciate your trust in us and look forward to assisting you with any future needs you may have.

February 01, 2024

Exceptional as always, this place is worth the 90 minute drive one way to get my vehicle serviced, for the treatment I receive, I would go nowhere else, I trust these people, and these days, that's not easy More

by RANDYBRAUN_3
Recommend Dealer
Yes
Employees Worked With
Willie
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Feb 02, 2024 -

Umansky Toyota responded

Hi Randy, Thank you for your glowing review! We truly appreciate your dedication to our service center and your willingness to make the 90-minute drive. Your trust means everything to us, and we're committed to delivering exceptional service every time you visit. We're grateful for your loyalty and look forward to continuing to exceed your expectations in the future!

February 01, 2024

John always goes above and beyond for me. He is so helpful and kind, and truly is concerned about your needs. More

by robert.deangelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Feb 02, 2024 -

Umansky Toyota responded

Hi Robert, Thank you for sharing your experience! We're thrilled to hear that John consistently goes above and beyond to assist you and address your needs. Providing exceptional service is our priority, and we're grateful for your kind words. Thank you for choosing us!

February 01, 2024

Bought new tires from Andrew, the alignment was totally screwed up after the tire install, took it back for redo, received some push back, but it was re-aligned. Also asked for an oil change when doing the More

by Bluemoont10
Recommend Dealer
No
Employees Worked With
Sasha
Report | Print
Feb 02, 2024 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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