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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,930 Reviews
Call Service Center (414) 626-1748

3,930 Reviews of Umansky Toyota - Service Center

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September 18, 2023

Steve Cicero was the service assistant manager and he was excellent. I will be bringing my car back for future service More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
Report | Print
Sep 21, 2023 -

Umansky Toyota responded

Thank you for your kind words about Steve Cicero! We're delighted to hear that he provided excellent service during your visit. We look forward to welcoming you back for future service needs. Your trust and loyalty mean a lot to us, and we're here to ensure your car receives the best care possible. Best Regards, Your Team at Andrew Toyota

September 18, 2023

Staff was friendly and professional. I had additional follow-up questions that were answers promptly. My wait time was not long. More

by COZETTE.MISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, John Endisch
Report | Print
Sep 26, 2023 -

Umansky Toyota responded

Thank you for your review! We're delighted to hear that our staff was friendly and professional, and that your follow-up questions were answered promptly. We understand that your time is valuable, and we're glad your wait time was minimal. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best Regards, Your Team at Andrew Toyota

September 18, 2023

I appreciate You do very great jobs to take care costumer keep working hard for your More

by eher342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Najwa Muna, Stacy Hernandez, LINA SCHMOLDT
Report | Print
Sep 26, 2023 -

Umansky Toyota responded

Thank you for your kind words and appreciation! We're dedicated to providing excellent service and will continue working hard to take care of our valued customers like you. If you ever need any assistance or have more feedback in the future, please feel free to reach out. We're here to help! Best Regards, Your Team at Andrew Toyota

September 16, 2023

Super rude guy. Very demeaning about my car when getting a service. Would not go to him again. More

by Wisconsin Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
Report | Print
Oct 25, 2023 -

Umansky Toyota responded

We're truly sorry to hear about your negative experience with our staff. This behavior is not reflective of our standards of service, and we deeply apologize for any disrespect you encountered. We value your feedback and take it seriously. If you'd like to discuss your concerns further, please feel free to reach out Allen Good, Service Manager at 414-228-1450. We hope you'll consider giving us another chance in the future, and we'll make every effort to ensure a more positive experience next time. Thank you for bringing this to our attention. Best Regards, Your Andrew Toyota Team

September 15, 2023

Love the service which is why we return to Andrew’s. Less happy with sales. More

by MARYESHAW1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Oct 25, 2023 -

Umansky Toyota responded

Hi Mary, We greatly appreciate your loyalty to our service department at Andrew's. Your feedback regarding your sales experience is valuable to us, and we're committed to continuously improving. If you have any specific feedback or concerns about the sales process, please feel free to reach out to Kevin Burgher, at 414-228-1450. We want to ensure that your entire experience with us meets your expectations. Best Regards, Your Andrew Toyota Team

September 14, 2023

Have used them with good results for over forty years. Can not imagine going anywhere else. More

by A Townes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Sep 15, 2023 -

Umansky Toyota responded

Dear Valued Customer, Thank you for sharing your positive review about your experience with us. We appreciate your loyalty and the trust you have placed in us for over 40 years. It's great to know that we have met your expectations and that you can't imagine going anywhere else for your Toyota needs. We look forward to continuing to serve you in the years to come. Best Regards, The Andrew Toyota Team

September 14, 2023

We are new to the area and our Rav 4 needed maintenance, I was able to make an appointment within days of calling . I was told the service would take about an hour and it did . I was able to see a video of More

by dianakdorrman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Report | Print
Sep 15, 2023 -

Umansky Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience at Andrew Toyota. We are happy to hear that our team was able to provide you with efficient service and that you were impressed by our professionalism. Thank you for choosing our dealership for your vehicle maintenance needs. Please do not hesitate to reach out to us in the future if you need anything. Best Regards, The Andrew Toyota Team

September 13, 2023

Excellent customer service. Reasonable and great prices. Clean and comfortable setting are and had refreshments for customers. More

by VSTRONG-MCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Report | Print
Sep 15, 2023 -

Umansky Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with us, from our excellent customer service to our reasonable prices and clean, comfortable setting. We always strive to provide the best experience possible for our customers, and it's great to hear that we succeeded. Thank you again for choosing Andrew Toyota, and we look forward to seeing you again soon. Best Regards, The Andrew Toyota Team

September 13, 2023

Fast’ and courteous! Great service! Reasonable prices and efficient staff, I’ll be back when necessary and will recommend. More

by bjcollig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt, Jacob Windom
Report | Print
Sep 13, 2023 -

Umansky Toyota responded

Thank you for choosing us for your service needs and for your kind words about our fast and courteous service. We're delighted to hear that you found our prices reasonable and our staff efficient. Your recommendation means a lot to us, and we look forward to serving you again. If you ever have more questions or need further assistance, please don't hesitate to reach out. Best Regards, Your Andrew Toyota Team

September 13, 2023

Andrew Toyota is a very nice dealership. And I have been recommending that friends and family choose and purchase their next vehicle from you. More

by ladykdoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch, A Few Of Our Toyota Certified Techs, Mike Schmidt, Cody Wagner
Report | Print
Sep 15, 2023 -

Umansky Toyota responded

Dear Valued Customer, Thank you for giving us a perfect rating! We are thrilled to hear that you had a great experience with Andrew Toyota. It means a lot that you have recommended us to your friends and family. We appreciate your trust in our dealership and look forward to serving you again in the future! Best Regards, The Andrew Toyota Team

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