3,933 Reviews of Umansky Toyota - Service Center
Speedy and accurate service. They let me know what was coming up in terms of needing maintenance so I wouldn't be completely shocked during my next visit. Very appreciated. Great They let me know what was coming up in terms of needing maintenance so I wouldn't be completely shocked during my next visit. Very appreciated. Great work! More
Andrews Toyota Service Department was great. . The Service Department Advisor (Willie) explained and answered my questions regarding the recommended maintenance for my 2016 Camry. The Maintenance . The Service Department Advisor (Willie) explained and answered my questions regarding the recommended maintenance for my 2016 Camry. The Maintenance was completed in a timely manner. More
They were thorough, and didn't do what didn't need to be done, and fixed the problem at a reasonable cost. done, and fixed the problem at a reasonable cost. More
The service rep Kahla was excellent, she explained things well and kept me updated. The service seems to have been well done, however, they over charged me by $150.00 and charged an undisclosed environmental well and kept me updated. The service seems to have been well done, however, they over charged me by $150.00 and charged an undisclosed environmental fee that was a percentage of parts and labor, an absolutely ridiculous $40!! Lastly, I scheduled my appointment a week out and told them I would need a ride home. When I dropped off my van they gave me a ride home in what I later found out was their parts vehicle, it was in disrepair, the seats were ripped and there was grease all over and it smelled dirty, I was concerned that my clothes and shoes would get dirty as well. When I complained to the manager and said that I was going to give this poor review he said that it was only going to effect the Service rep who helped me. I hope not as she did nothing to earn a bad review, but I have a feeling this review will also effect their business when people are deciding on what dealership to use. It has already, because we won't be going back. More
Work completed as promised. Explained the checklist well we have been using Andrew Toyota Service since 2010 and continue to come back. Explained the checklist well we have been using Andrew Toyota Service since 2010 and continue to come back. More
Our family has been purchasing and taking our Toyota's to Andrew Toyota for service for many years. They've always done a tremendous job at service and with every purchase or lease we have had with them. We Andrew Toyota for service for many years. They've always done a tremendous job at service and with every purchase or lease we have had with them. We are very happy loyal customers. More