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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,927 Reviews

3,927 Reviews of Umansky Toyota - Service Center

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July 05, 2023

The service was great and fast. The service person was friendly and professional. He was considered of my time. More

by Sherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 06, 2023 -

Umansky Toyota responded

Hello Sherron, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

July 05, 2023

Service was done when promised and John is knowledgeable and a pleasure to work with. More

by Carenbmilw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs, John Ferrigno
Jul 06, 2023 -

Umansky Toyota responded

Hello, thank you so much for your praise and kind comments about John! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 05, 2023

IT WAS A GOOD PLACE OF BUSINESS. DID A GOOD JOB. WAS VERY ACCURATE ON TIME AS WELL. More

by EVAK53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Jul 06, 2023 -

Umansky Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

July 05, 2023

Great services for my paint recall. Perfect rating and customer service. 5 Stars 5 stars More

by Tubhmoob80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs
Jul 06, 2023 -

Umansky Toyota responded

Hello, thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

July 05, 2023

Kind & flexible. Prefer this dealership over hwy 100 location. Tommy the driver and Z are always so kind. More

by Leahbiller96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy the driver. , Zeljko Blagic
Jul 06, 2023 -

Umansky Toyota responded

Hello, thank you for your kind words about Tommy. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

July 04, 2023

Not organic zed waited15 minute to pay for services computer down waited another 15 minutes for car More

by BOOKERBUNNY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Jul 05, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Umansky Toyota responded

Hello, we apologize for the wait you experienced while getting your vehicle serviced at our dealership. Please reach out to Allen Good Service Manager 414-228-1450 at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

July 04, 2023

Fantastic service. Careful with vehicle and generous with their time researching a problem. Switched from another dealership and this service is 100 times better. More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jul 05, 2023 -

Umansky Toyota responded

Hello Sonja, thank you for shining the spotlight on our teams’ service and integrity! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, and we look forward to seeing you again.

July 03, 2023

My service person is excellent! Responsive, communicative, very professional and patient. He does whatever he can to make service run smoothly. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 05, 2023 -

Umansky Toyota responded

Hello Susan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

July 03, 2023

Emmanuel was prompt respectful professional great service John Endisch was very rude unprofessional aggressive argumentative he need to seek mental help service More

by LYNETTEGREEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Jul 05, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Umansky Toyota responded

Hello Lynette, thank you for taking the time to leave us a review. We apologize for the lack of customer service, and we will be speaking with our staff to assure this does not happen again. Thank you for choosing Andrew Toyota!

July 02, 2023

Same as before same as before same as before same as before same as before More

by caplee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for the positive rating! We're thrilled to hear about your positive experience with us. Your satisfaction is our utmost priority, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon.

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