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Umansky Toyota - Service Center

Milwaukee, WI

4.7
3,933 Reviews
Call Service Center (414) 626-1748

3,933 Reviews of Umansky Toyota - Service Center

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July 05, 2023

Kind & flexible. Prefer this dealership over hwy 100 location. Tommy the driver and Z are always so kind. More

by Leahbiller96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy the driver. , Zeljko Blagic
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Jul 06, 2023 -

Umansky Toyota responded

Hello, thank you for your kind words about Tommy. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

July 04, 2023

Not organic zed waited15 minute to pay for services computer down waited another 15 minutes for car More

by BOOKERBUNNY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
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Jul 05, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Umansky Toyota responded

Hello, we apologize for the wait you experienced while getting your vehicle serviced at our dealership. Please reach out to Allen Good Service Manager 414-228-1450 at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

July 04, 2023

Fantastic service. Careful with vehicle and generous with their time researching a problem. Switched from another dealership and this service is 100 times better. More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello Sonja, thank you for shining the spotlight on our teams’ service and integrity! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, and we look forward to seeing you again.

July 03, 2023

My service person is excellent! Responsive, communicative, very professional and patient. He does whatever he can to make service run smoothly. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello Susan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

July 03, 2023

Emmanuel was prompt respectful professional great service John Endisch was very rude unprofessional aggressive argumentative he need to seek mental help service More

by LYNETTEGREEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Umansky Toyota responded

Hello Lynette, thank you for taking the time to leave us a review. We apologize for the lack of customer service, and we will be speaking with our staff to assure this does not happen again. Thank you for choosing Andrew Toyota!

July 02, 2023

Same as before same as before same as before same as before same as before More

by caplee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for the positive rating! We're thrilled to hear about your positive experience with us. Your satisfaction is our utmost priority, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon.

July 01, 2023

Pleasant, courteous staff. Welcome questions. Willing to explain recommendations and rationale for them. Estimations of time and costs for service accurate. More

by GBruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

June 30, 2023

I received great information about my new car. I received great information about my new More

by caplee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 30, 2023

Always responsive. Great service, great repairs. Very courteous and attentive staff. They give accurate advice at every step of the way. More

by druidmary1809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
Report | Print
Jul 05, 2023 -

Umansky Toyota responded

Hello, thank you for this fantastic feedback! It brings us so much pride to see that our team exceeded your expectations with their high-quality service and attention to detail. We will be sure to let everyone know their hard work was appreciated, and we hope you have a wonderful rest of your day!

June 29, 2023

Been taking my cars to Andrew for at least 15 years. I think their service and customer service is among the best. It is very apparent that they value customer service. They have long time employees and More

by k.rebholz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Report | Print
Jun 30, 2023 -

Umansky Toyota responded

Hi there, we really appreciate your loyalty with us, we are really grateful and we will continue to provide the best customer service to everyone. Thank you for trusting Andrew Toyota for 15 meaningful years! If there is ever anything else we can assist you with, please don't hesitate to reach out to us. Have a wonderful day!

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